21c Museum Hotel St Louis

Name: 21c Museum Hotel St Louis
Address: 1528 Locust street, St. Louis (MO), Missouri, 63103-1816, United States
Rating: 8.359381898454746

St Louis, United States

1528 Locust street , 63103-1816

8.4Rating

ExcellentRated by Guests

453Reviews

What to expect

Pros

👍Excellent customer service from valet staff
🎨Unique art gallery and museum experience
🍴Great dining options within the hotel
🛏️Comfortable and inviting rooms
🏊Nice pool and spa area
👪Family-friendly atmosphere with helpful staff
🍹Fantastic bar with a wide selection of drinks
🎭Interesting and engaging art installations throughout the hotel
🚗Convenient and efficient valet service
🥂Beautiful and classy ambiance throughout the hotel

Cons

🛎️Long wait times for room check-in
🔇Loud HVAC system in some rooms
👎Inconsistency in staff attitudes and assistance
🚯Littered hallways and maintenance issues in some areas
🔺Issues with room bookings and allocation
🤦‍♂️Unsatisfactory cleanliness levels in certain rooms
🔕Poor soundproofing causing disturbances
🍽️Limited amenities and toiletries in rooms
🤷Inadequate responses to guest complaints and requests
💸Overpriced for the quality of service received

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Game room, Hot tub, Massage, Spa, Steamroom, Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!

Languages spokenEnglish