Grand Central Metro Station - 1.2 km from property

Empire State Building - 360 m from property

St. Patrick's Cathedral - 590 m from property

Ace Hotel

Name: Ace Hotel
Address: 20 West 29th Street, New York (NY), New York, 10001, United States
Rating: 8.239340305711988

New York, United States

20 West 29th Street, 10001

8.2Rating

ExcellentRated by Guests

1,243Reviews

What to expect

Pros

🌟Exceptional service with attentive staff
🏙️Great location for exploring the city
🍷Cool lobby bar vibe for relaxing evenings
🧼Clean and stylish room design
🛏️Comfortable beds for a good night's sleep
🍳Convenient access to cafes and bars within the hotel
🔌Spacious rooms with ample power outlets
🚇Close proximity to public transportation
🍻Friendly and welcoming atmosphere
💼Suitable for different types of travelers and families

Cons

🌆Darkness in lobby and rooms may feel gloomy
💸High cost compared to some expectations
🔇Noise levels can be disruptive in certain areas
🕰️Rushed check-out process with lack of attention
🌧️Issues with air conditioning and room humidity
🛠️Maintenance issues like leaky air conditioning and taps
🚬Lingering smells of smoke in certain areas
🔊Loud music in common areas might be bothersome
🧳Limited storage space for luggage in rooms
🦠Hygiene concerns with cleanliness and mold in some areas

What this place has to offer

Things to do and ways to relaxFitness center, Nightclub, On-site entertainment, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

Ace Hotel is a popular choice amongst travelers in New York (NY), whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers various recreational opportunities. Discover all New York (NY) has to offer by making Ace Hotel your base.