Aztec Hotel and Spa
8.2Rating
ExcellentRated by Guests
1,540Reviews
What to expect
Pros
- 🏊♂️Excellent spa facilities for relaxation
- 🌟Attentive and friendly staff providing exceptional service
- ☕Quality tea/coffee and fresh milk provided in-room
- 🍽️Delicious food served in the restaurant and bar
- 🧖♀️Comfortable and clean rooms with thoughtful amenities
- 🎉Great for celebrations and special occasions
- 🤝Helpful and accommodating staff members
- 👨👩👧👦Family-friendly environment with activities for children
- 🍹Relaxing and welcoming atmosphere throughout the hotel
- 🌿Lovely setting with beautiful outdoor areas
Cons
- 💤Noise disturbances from other guests or external areas
- 🚪Issues with room door locks or security concerns
- 💰High prices for services and amenities provided
- 🤷♂️Inconsistent or subpar customer service experiences
- 🛏️Uncomfortable bedding or pillows reported by some guests
- 🚿Problems with shower functionality or cleanliness in bathrooms
- 🍴Limited or disappointing food options, especially for dietary restrictions
- 🧹Issues with cleanliness, maintenance, or upkeep of certain areas
- 🛎️Issues with check-in process, room readiness, or handling of guest concerns
- 🧘♂️Overcrowding or lack of availability for spa facilities during peak times
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Aztec Hotel and Spa - A Thwaites Hotel and Spa is a popular choice amongst travelers in Bristol, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Facilities like 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find slippers, air conditioning, heating, desk, alarm clock. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Aztec Hotel and Spa - A Thwaites Hotel and Spa.
Where you'll be sleeping
23 m²
Standard Double Room
1 double bed
23 m²
Signature Double or Twin Room
2 single beds or 1 queen bed
23 m²
Family Suite
1 double bed
23 m²
Standard Double or Twin Room
1 queen bed or 2 single beds
23 m²
Double Room with Terrace
1 queen bed
23 m²
Signature Family Room
1 double bed
23 m²
Signature Double Room
1 double bed
29 m²
Junior Suite
1 double bed
39 m²
Superior Suite
1 queen bed
35 m²
Premier Suite
1 double bed or 1 single bed
What other guests say about this hotel
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