Entrance
Entrance
Entrance
Entrance
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Fitness center
Fitness center
Spa
Golf course [on-site]
Open air bath
Balcony/terrace
Food and beverages
Sports and activities
Shops
Sports and activities
Balcony/terrace
Spa
Sports and activities
Spa
Sports and activities
Spa
Golf course [on-site]
Spa
Sauna
Bathroom
Hot tub
Hot tub
Food and beverages
Facilities
Shops
Facilities
Food and beverages
Open air bath

Burgenstock Hotels & Resort - Waldhotel & Spa

9.2Rating
ExceptionalRated by Guests
222Reviews

What to expect

Pros

  • 🌄Breathtaking views of the surroundings
  • 🏊Heated swimming pool for relaxation
  • 🕒24/7 room service for convenience
  • 🍽️Variety of restaurants offering delicious dishes
  • 🧖‍♂️Well-equipped spa facilities for relaxation
  • 👨‍👩‍👧‍👦Great for families with various amenities
  • 👍Friendly and accommodating staff
  • 👌Modern and stylish hotel architecture
  • 🛏️Comfortable and clean rooms
  • 🥂Excellent service and hospitality

Cons

  • 💰High prices in the restaurants
  • 🚗Transportation to and from the hotel can be inconvenient
  • 🥗Limited options for vegetarians in the food offerings
  • 🗣️Language barrier with staff for non-English speakers
  • 🧴Limited amenities in the rooms like a single sink
  • 🚫Strict rules and regulations impacting relaxation
  • 🕒Long check-in times and unclear processes
  • 🧹Inconsistencies in room cleanliness
  • 🛑Aggressive behavior from staff in certain instances
  • 🤔Issues with validation processes for services like parking

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Canoeing, Diving, Fishing, Fitness center, Foot bath, Golf course [on-site], Hiking, Hot tub, Light therapy, Massage, On-site entertainment, Pool with view, Sauna, Ski lessons, Skiing, Snorkeling, Solarium, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Italian, Arabic, Hungarian, Romanian, Croatian

Where you'll be sleeping

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145 m²

Serenity Suite

1 king bed & 1 sofa bed

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151 m²

Vitality Suite

2 king beds

Alpine Deluxe Room with Balcony image 1
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40 m²

Alpine Deluxe Room with Balcony

1 king bed

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44 m²

Alpine Deluxe Room with Terrace

1 king bed

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80 m²

Alpine Suite

1 king bed & 1 sofa bed

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Executive with Balcony

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DOUBLE ROOM SUITE DOUBLE BED

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DOUBLE ROOM SUITE DOUBLE BED

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Superior with View

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Deluxe with Balcony

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying