Canopy by Hilton Baltimore Harbor Point
8.1Rating
ExcellentRated by Guests
353Reviews
What to expect
Pros
- 🏙️Great location with stunning views of the city
- 🌟Excellent customer service from staff members like Dawn, Melissa, and Shatia
- 🍽️Delicious breakfast and food options at the hotel restaurant
- 🚗Convenient valet parking service provided by friendly attendants
- 👍Courteous and helpful staff offering recommendations for dining and activities
- 🌊Lovely views of the harbor and waterfront from the hotel
- 💼Comfortable rooms with modern decor and amenities
- 🍸Nice bar and lounge area with a variety of drinks and good service
- 🛏️Cozy and comfortable beds for a good night's sleep
- 🌇Close proximity to popular attractions and restaurants in the area
Cons
- 🛎️Inconsistent room cleaning standards reported by some guests
- 🚪Issues with room key cards and digital door key functionality
- 💸High parking fees and challenges with parking arrangements
- 📞Difficulties in reaching the front desk via phone calls or text messages
- 🍽️Inconsistent quality of food and service at the hotel restaurant
- 🚗Limited parking options and inconveniences related to parking facilities
- 😕Some guests experienced noise disturbances from neighboring rooms
- 🔑Issues with room reservation accuracy and room assignment mismatches
- 🤷♂️Mixed reviews on the professionalism and friendliness of certain staff members
- 💰Perceived high cost relative to the overall experience and services provided
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Where you'll be sleeping
28 m²
1 King River View Mobility Accessible Tub
1 king bed
28 m²
1 King Suite Harbor View
1 king bed
28 m²
1 King Balcony-Harbor View
1 king bed
28 m²
1 King Bed with Balcony
1 king bed
28 m²
1 King Harbor View
1 king bed
28 m²
2 Queens Harbor View
2 queen beds
28 m²
2 Queen Harbor View Hearing Accessible
2 queen beds
2 Queens Balcony-Harbor View
2 queen beds
28 m²
1 King River View Hearing Accessible
1 king bed
28 m²
1 King Bed with River View
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.