Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Lobby
Lobby
Lobby
2 QUEEN BED PREMIUM ROOM - View
1 King 1 Bedroom Suite Premium - Guestroom
Bar
Bar/lounge
Fitness center
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null
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null
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1 King Bed room - Bed
Facilities
Restaurant
Meeting room / ballrooms
Restaurant
2 Queen Bed Hearing Accessible - Guestroom
Fitness center
2 Queen Mobility/Hearing Accessible with Roll-in Shower - Guestroom
Meeting room / ballrooms
1 King Balcony Hearing/Mobility Accessible with Roll-in Shower

Canopy by Hilton Charlotte Southpark

8.5Rating
ExcellentRated by Guests
605Reviews

What to expect

Pros

  • 😊Friendly and accommodating staff
  • 🛏️Comfortable beds for a good night's sleep
  • 🍽️Excellent restaurant with delicious food options
  • 🛁Modern and clean bathrooms with nice showers
  • 🏢Beautiful and well-designed hotel interior
  • 🛍️Convenient location near shops and restaurants
  • 🚗Easy and safe parking facilities
  • 💼Great for business meetings and events
  • 🌟Highly recommended by guests for a pleasant stay
  • 🎉Perfect for hosting conferences and events

Cons

  • 🕒Long wait times at check-in and for room changes
  • 🐕Unpleasant experience due to noise and presence of pets in rooms
  • 💸Issues with billing and fraudulent charges reported
  • 🚪Room maintenance issues and inconvenience with room changes
  • ❄️Inconsistent temperature controls and lack of proper cooling/heating
  • 🚙Limited amenities and services for the price paid
  • 🔇Noise disturbances from construction or other guests
  • 🛎️Unsatisfactory service experience and lack of attention to guest needs
  • 🍴Issues with room service availability and restaurant closures
  • 💤Disruptions to sleep quality due to various factors

What this place has to offer

Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Where you'll be sleeping

1 King Peloton Wellness Rm image 1
1 King Peloton Wellness Rm image 2
1 King Peloton Wellness Rm image 3
1 King Peloton Wellness Rm image 4
1 King Peloton Wellness Rm image 5
1 King Peloton Wellness Rm image 6
31 m²

1 King Peloton Wellness Rm

1 king bed

1 King Suite Premium Hearing Mobility image 1
1 King Suite Premium Hearing Mobility image 2
1 King Suite Premium Hearing Mobility image 3
1 King Suite Premium Hearing Mobility image 4
1 King Suite Premium Hearing Mobility image 5
1 King Suite Premium Hearing Mobility image 6
25 m²

1 King Suite Premium Hearing Mobility

1 king bed

1 King 1 Bedroom Suite Premium image 1
1 King 1 Bedroom Suite Premium image 2
1 King 1 Bedroom Suite Premium image 3
1 King 1 Bedroom Suite Premium image 4
1 King 1 Bedroom Suite Premium image 5
1 King 1 Bedroom Suite Premium image 6
1 King 1 Bedroom Suite Premium image 7
25 m²

1 King 1 Bedroom Suite Premium

1 king bed

1 King Bed Premium Room image 1
1 King Bed Premium Room image 2
1 King Bed Premium Room image 3
1 King Bed Premium Room image 4
1 King Bed Premium Room image 5
29 m²

1 King Bed Premium Room

1 king bed

2 QUEEN BED PREMIUM ROOM image 1
2 QUEEN BED PREMIUM ROOM image 2
2 QUEEN BED PREMIUM ROOM image 3
2 QUEEN BED PREMIUM ROOM image 4
2 QUEEN BED PREMIUM ROOM image 5
31 m²

2 QUEEN BED PREMIUM ROOM

2 queen beds

2 Queen Bed Hearing Accessible image 1
2 Queen Bed Hearing Accessible image 2
2 Queen Bed Hearing Accessible image 3
2 Queen Bed Hearing Accessible image 4
2 Queen Bed Hearing Accessible image 5
25 m²

2 Queen Bed Hearing Accessible

2 queen beds

1 King Room Mobility Accessible with Roll In Shower image 1
1 King Room Mobility Accessible with Roll In Shower image 2
1 King Room Mobility Accessible with Roll In Shower image 3
1 King Room Mobility Accessible with Roll In Shower image 4
1 King Room Mobility Accessible with Roll In Shower image 5
25 m²

1 King Room Mobility Accessible with Roll In Shower

1 king bed

1 King Bed Hearing Access image 1
1 King Bed Hearing Access image 2
1 King Bed Hearing Access image 3
1 King Bed Hearing Access image 4
31 m²

1 King Bed Hearing Access

1 king bed

1 King Premium Balcony image 1
1 King Premium Balcony image 2
1 King Premium Balcony image 3
1 King Premium Balcony image 4
25 m²

1 King Premium Balcony

1 king bed

1 King Balcony Hearing/Mobility Accessible with Roll-in Shower image 1
1 King Balcony Hearing/Mobility Accessible with Roll-in Shower image 2
1 King Balcony Hearing/Mobility Accessible with Roll-in Shower image 3
1 King Balcony Hearing/Mobility Accessible with Roll-in Shower image 4
25 m²

1 King Balcony Hearing/Mobility Accessible with Roll-in Shower

1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -43.23% over the period.

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Where you'll be staying