1 Queen Bed, Suite, Nonsmoking - Suite room

1 King Bed, Suite, Nonsmoking - Suite room

Chateau Cartier Hotel & Resort Ascend Hotel Collection

Name: Chateau Cartier Hotel & Resort Ascend Hotel Collection
Address: 1170 Chemin Aylmer, Gatineau (QC), Quebec, J9H 7L3, Canada
Rating: 6.720370370370371

Gatineau (QC), Canada

1170 Chemin Aylmer, J9H 7L3

6.7Rating

GoodRated by Guests

324Reviews

What to expect

Pros

👏Exceptional staff that goes above and beyond
🏊‍♂️Fantastic pools and spa facilities
🍴Amazing dining experience at Kato restaurant
😊Friendly and professional front desk service
🧖‍♂️Impeccable service and cleanliness at Keona Spa
🍪Warm cookies upon arrival
🌟Cozy and spacious rooms with separate sitting areas
🍣Great Japanese restaurant onsite at Kota
🛋️Renovated rooms with modern amenities
🎉Fabulous service for events and celebrations

Cons

🙅‍♂️Rude and impolite evening staff
💸High cost for everything, including additional fees
🧼Rooms need better cleaning and maintenance
🛏️Uncomfortable sofa beds and outdated furniture
🔇Noisy environment with loud music and disturbances
💼Poor customer service and unresponsive management
🛠️Outdated facilities and lack of proper room amenities
👎Misleading advertising and lack of included services
🦟Hygiene issues with bugs and cleanliness concerns
🍽️Limited dining options and unavailable room service

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hammam, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Italian, Arabic, Korean

Doubletree by Hilton Gatineau Ottawa is perfectly located for both business and leisure guests in Gatineau (QC). The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Doubletree by Hilton Gatineau Ottawa. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Gatineau (QC) has to offer are three great reasons you should stay at Doubletree by Hilton Gatineau Ottawa.