Two Double Beds Duplex Suite - Guestroom

Natural History Museum - 540 m from property

Queen Duplex Suite With Sofa Bed - Guestroom

V&A - Victoria and Albert Museum - 800 m from property

King Duplex Suite With Sofa Bed - Guestroom

DoubleTree by Hilton London Kensington

Name: DoubleTree by Hilton London Kensington
Address: 100 Cromwell Road, London, London, England, SW7 4ER, United Kingdom
Rating: 6.842043452730476

London, United Kingdom

100 Cromwell Road, SW7 4ER

6.8Rating

GoodRated by Guests

1,703Reviews

What to expect

Pros

🌟Outstanding customer service and dedicated staff
🍽️Delicious food and excellent dining experience
🎉Special gestures like handwritten notes and treats
🛏️Comfortable and spacious rooms
🍵Fantastic afternoon tea experience
🚇Convenient location near tube station and attractions
🍳Variety and quality of breakfast options
🏨Clean and well-maintained property
🍬Personalized treats and amenities
👨‍👩‍👧‍👦Great for families with special arrangements for kids

Cons

🚪Issues with room amenities like fridge and storage
🧹Inconsistent cleanliness and maintenance
❄️Lack of temperature control in rooms
⏳Delays due to broken elevator and maintenance issues
💸Unexpected deposit requirements and pricing concerns
🔊Noise disturbances from other guests or surroundings
🔒Difficulty with check-in/out process and front desk service
🍴Issues with restaurant service and food quality
🔄Unreliable internet connectivity and technology issues
🛌Comfort-related issues like bed quality and room size

What this place has to offer

Things to do and ways to relaxFitness center, Sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Restaurant [halal]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Hindi, Chinese [Mandarin], Thai, French, Portuguese, Italian, Arabic, Dutch, Chinese [Cantonese], Russian, Lithuanian

Crowne Plaza London Kensington is perfectly located for both business and leisure guests in London. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Crowne Plaza London Kensington. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. Take a break from a long day and make use of fitness center, sauna, garden. Discover all London has to offer by making Crowne Plaza London Kensington your base.