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Bar/lounge
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Grand Superior Double Room
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Classic Double or Twin Room
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Excelsior Hotel Ernst am Dom

Cologne, Germany

Domplatz / Trankgasse 1-5, 50667

9.1Rating
ExceptionalRated by Guests
288Reviews

What to expect

Pros

  • 🏰Classic decor and old school charm
  • 🍸Fantastic bar with top-notch cocktails
  • 🌐Fast and reliable WiFi service
  • 🥐Delicious and diverse breakfast options
  • 🌟Exceptional service and friendly staff
  • 🛌Comfortable and spacious rooms
  • 🎹Enjoyable live piano music
  • 🍽️Great dining options within the hotel
  • 🍹Lovely afternoon tea setting
  • 🎯Perfect central location for exploring the city

Cons

  • 🛎️Inconsistent or slow service at times
  • 🚿Issues with shower design and bathroom maintenance
  • 📞Outdated telephone technology in rooms
  • 💸High prices for certain amenities or services
  • 🛏️Pillows and beds may not suit all preferences
  • 🔇Noise disturbances affecting sleep quality
  • 🍴Inconsistent quality and presentation of food
  • 🕰️Slow response to guest requests or room service
  • 🛠️Maintenance issues with room facilities
  • 🌧️Limited dining options in the immediate vicinity

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Massage, On-site entertainment, Pub crawl, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian

Excelsior Hotel Ernst am Dom is conveniently located in the popular City Center - Old Town area. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour front desk, express check-in/check-out, luggage storage, room service, airport transfer are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, carpeting, slippers, sofa, towels. Access to the property's fitness center, sauna, massage, steamroom will further enhance your already satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Excelsior Hotel Ernst am Dom.

Where you'll be sleeping

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50 m²

Suite

1 queen bed

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70 m²

Executive Suite

1 single bed and 1 king bed

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45 m²

Junior Suite

1 queen bed

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35 m²

Deluxe Double or Twin Room

1 king bed

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40 m²

Grand Deluxe Double or Twin Room

1 king bed or 2 single beds

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100 m²

Excelsior Suite

1 king bed

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25 m²

Classic Double or Twin Room

1 double bed

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16 m²

Classic Single Room

1 single bed

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30 m²

Superior Room

1 king bed or 2 single beds

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60 m²

Suite with Cathedral View

1 queen bed

What other guests say about this hotel

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Where you'll be staying