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Restaurant
Fitness center
Restaurant
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Gran Hotel de Puebla by HNF

9.2Rating
ExceptionalRated by Guests
18Reviews

What to expect

Pros

  • 🏊Great pool area
  • 🍽️Delicious breakfast options
  • 👍Friendly and attentive staff
  • 🛏️Comfortable beds
  • 🧼Clean and well-maintained facilities
  • 🤝Excellent service quality
  • 🤩Modern and new hotel amenities
  • 🌟Exceptional attention from receptionists
  • 🍹Good variety of beverages available
  • 💰Great value for the price

Cons

  • 🥶Cold pool water
  • 🚿High water pressure in the showers
  • 🍽️Issues with breakfast buffet inclusion in online booking
  • 🏨Confusion with room reservations during check-in
  • 🔊Poor sound isolation in rooms
  • 🚪Disturbances from other guests at night
  • 🔧Maintenance issues with shower water leakage
  • 🍔Limited nearby dining options
  • 💸Extra charges for children's breakfast
  • 🤷‍♂️Lack of clarity in breakfast buffet offerings

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 5-star Crowne Plaza Puebla offers comfort and convenience whether you're on business or holiday in Puebla. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Crowne Plaza Puebla. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Crowne Plaza Puebla is an excellent choice from which to explore Puebla or to simply relax and rejuvenate.

Where you'll be sleeping

Standard, Guest room, 1 King image 1
Standard, Guest room, 1 King image 2
Standard, Guest room, 1 King image 3
Standard, Guest room, 1 King image 4
Standard, Guest room, 1 King image 5
Standard, Guest room, 1 King image 6
Standard, Guest room, 1 King image 7
Standard, Guest room, 1 King image 8
Standard, Guest room, 1 King image 9
Standard, Guest room, 1 King image 10
Standard, Guest room, 1 King image 11
Standard, Guest room, 1 King image 12
32 m²

Standard, Guest room, 1 King

1 king bed or 1 double bed & 1 king bed

Standard Queen Room with Two Queen Beds image 1
Standard Queen Room with Two Queen Beds image 2
Standard Queen Room with Two Queen Beds image 3
Standard Queen Room with Two Queen Beds image 4
Standard Queen Room with Two Queen Beds image 5
Standard Queen Room with Two Queen Beds image 6
Standard Queen Room with Two Queen Beds image 7
32 m²

Standard Queen Room with Two Queen Beds

2 queen beds

Junior Suite, 1 King, Sofa bed image 1
Junior Suite, 1 King, Sofa bed image 2
Junior Suite, 1 King, Sofa bed image 3
Junior Suite, 1 King, Sofa bed image 4
Junior Suite, 1 King, Sofa bed image 5
Junior Suite, 1 King, Sofa bed image 6
36 m²

Junior Suite, 1 King, Sofa bed

1 sofa bed and 1 king bed or 1 king bed

Standard Room image 1
Standard Room image 2
Standard Room image 3
Standard Room image 4
Standard Room image 5
Standard Room image 6
Standard Room image 7
Standard Room image 8
Standard Room image 9

Standard Room

1 king bed or 2 queen beds or 2 double beds or 1 double bed

Junior Suite image 1
37 m²

Junior Suite

2 double bed room with view image 1
29 m²

2 double bed room with view

Two Queen Room image 1
29 m²

Two Queen Room

2 queen beds

Junior Room image 1
37 m²

Junior Room

1 king bed

Mobility Accessible King Room with Roll-In Shower image 1
Mobility Accessible King Room with Roll-In Shower image 2
Mobility Accessible King Room with Roll-In Shower image 3

Mobility Accessible King Room with Roll-In Shower

1 king bed

Suite View image 1
Suite View image 2
Suite View image 3

Suite View

1 sofa bed and 1 king bed

What other guests say about this hotel

Where you'll be staying