Grand Hyatt Tokyo
9.2Rating
ExceptionalRated by Guests
2,359Reviews
What to expect
Pros
- 🌟Personalized service with staff speaking multiple languages
- 🧖♂️Spa facilities and massage chairs are excellent
- 🛏️Comfortable and spacious rooms with luxurious amenities
- 🍽️Great variety of restaurants and delicious food options
- 🏊Well-equipped gym and spa facilities
- 🚗Convenient location with easy access to transportation
- 🍳Delightful breakfast options with attentive staff
- 👶Family-friendly amenities and services
- 💼Perfect for business travelers with efficient services
- 🛎️Attentive and helpful concierge and front desk staff
Cons
- 💩Unpleasant sewage smell in lobby and elevator
- 🛋️Outdated and small rooms with sharp toiletry packaging
- 🥐Stale pastries and dry fish for breakfast
- 📺Lack of modern amenities like direct Netflix or YouTube access on TV
- 🚼Limited family-friendly areas and activities
- 🥇Inconsistent service quality with some rude staff members
- 🍹Expensive and slow room service
- 🚬Cover charge, high prices, and smoking in the hotel bar and lounge
- 🧹Issues with cleanliness and maintenance in some rooms
- 🌧️Inconsistent or disappointing experiences in certain dining areas
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Game room, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Chinese [Mandarin], French, Korean, Japanese
Stop at Grand Hyatt Tokyo to discover the wonders of Tokyo. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Grand Hyatt Tokyo. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Grand Hyatt Tokyo is an excellent choice from which to explore Tokyo or to simply relax and rejuvenate.
Where you'll be sleeping
100 m²
Grand Executive Suite King
1 king bed
85 m²
Grand Suite
1 king bed
42 m²
1 King Bed
1 king bed
42 m²
2 Twin Beds
2 single beds
55 m²
2 TWIN BEDS, DELUXE
2 single beds
100 m²
Diplomat Suite King
1 king bed
55 m²
2 Twin Beds, Club Access, Deluxe
2 single beds
42 m²
1 King Bed, Club Access
1 king bed
120 m²
Chairman Suite
1 king bed
42 m²
Club Room
1 king bed or 2 single beds
What other guests say about this hotel
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