Exterior view
Exterior view
Junior Suite - View
Entrance
Reception
Reception
Reception
Lobby
Kemala Beach - 4.34 km from property
Junior Suite - Room plan
Executive Suite - Room plan
Business Suite - Room plan
Deluxe King Room - View
Business Suite - Bathroom
Spa
Restaurant
Bar/lounge
Ballroom
Food and beverages
Coffee shop
Fitness center
Superior Room Twin - Room plan
Cleanliness measures
Meeting room / ballrooms
Ballroom
Fitness center
Meeting room / ballrooms
Meeting room / ballrooms
Fitness center
Ballroom
Facilities
Superior Room Double - Bed
Facilities
Superior Room Double - Room plan
Deluxe King Room - Bed
Spa
Bathroom
Bathroom
Bathroom
Bathroom
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Ballroom
Beach
Bathroom
null
null
null
null
Bar/lounge
Bar/lounge
Restaurant
Bar/lounge
Facilities
Bar/lounge
Bathroom

Grand Jatra Hotel Balikpapan

7.5Rating
Very GoodRated by Guests
94Reviews

What to expect

Pros

  • 🌟Great staff service and friendly atmosphere
  • 🛏️Comfortable and spacious rooms
  • 🍽️Delicious and varied breakfast options
  • 🏬Convenient location connected to a mall
  • 🤝Efficient check-in and check-out process
  • 👍Helpful and accommodating reception staff
  • 🌞Enjoyable stay with good experiences
  • 🍹Snacks and beverages provided in the room
  • 👪Family-friendly amenities and activities
  • 💼Convenient for business travelers with strategic location

Cons

  • 🛌Hard and uncomfortable beds in need of replacement
  • ❄️Inconsistent room temperature control, leading to discomfort
  • 🍳Cold and pre-cooked breakfast dishes
  • 🔑Issues with room key functionality, requiring frequent replacements
  • 🌧️Moisture-related problems like moldy smell and slippery floors
  • 📶Slow and unreliable internet connection
  • 💸High pricing compared to amenities provided
  • 🔊Noise disturbances from events in the vicinity
  • 🧹Lack of cleanliness in rooms and bathrooms
  • 🥇Not meeting the expected 5-star standards in facilities and services

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Karaoke, Massage, Nightclub, On-site entertainment, Pool with view, Pub crawl, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

Grand Jatra Hotel Balikpapan is a popular choice amongst travelers in Balikpapan, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. Free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, room service are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. Access to the hotel's hot tub, fitness center, sauna, outdoor pool, spa will further enhance your satisfying stay. Convenience and comfort makes Grand Jatra Hotel Balikpapan the perfect choice for your stay in Balikpapan.

Where you'll be sleeping

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44 m²

Deluxe Room

1 queen bed

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80 m²

Executive Suite

1 king bed

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60 m²

Junior Suite

1 queen bed

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48 m²

Business Suite

1 queen bed

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42 m²

Deluxe Twin Room

2 single beds or 1 single bed & 2 single beds

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38 m²

Superior Room Double

2 double beds

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40 m²

Executive Twin Room

2 single beds

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40 m²

Executive Double Room

1 king bed

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38 m²

Superior Room Twin

2 double beds

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42 m²

Deluxe King Room

1 double bed

What other guests say about this hotel

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Where you'll be staying