Grand Mahkota Hotel
7.8Rating
Very GoodRated by Guests
18Reviews
What to expect
Pros
- 🏨Friendly and helpful staff
- 🍳Delicious and fresh breakfast options
- 🛌Clean and spacious rooms
- 🅿️Ample parking space available
- 🌟Luxury hotel features at a reasonable price
- 👨👩👧👦Suitable for family stays
- 🚗Convenient location near Polytechnic University
- 💼Great meeting facilities for business gatherings
- 🍽️Nice variety of food options
- 🎹Piano available for customers to play
Cons
- 🐜Issues with cleanliness like ants and spiders
- 🚫Food restrictions that limit choices
- 🐭Presence of mice in the rooms
- 🔇Lack of soundproofing in the rooms
- 🔧Maintenance issues like leaking sink and non-functional aircon
- 🚬Smell of smoke in non-smoking rooms
- 🛏️Dirty and wrinkled bed covers
- 🛎️Slow room service response times
- 🚪Problems with room locks and bathroom doors
- 🥇Some rooms lack luxury amenities
What this place has to offer
Things to do and ways to relaxFitness center, Karaoke, Massage
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Restaurant [kosher], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian
The 4-star Grand Mahkota Hotel offers comfort and convenience whether you're on business or holiday in Pontianak. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. Enjoy the hotel's recreational facilities, including fitness center, massage, garden, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Mahkota Hotel.
Where you'll be sleeping
23 m²
Superior Queen Room
1 queen bed
25 m²
Superior Twin Only
2 single beds
32 m²
Deluxe King
1 king bed
23 m²
Superior King
1 queen bed
Deluxe Room
1 king bed
Superior Room
1 double bed and 2 single beds
20 m²
Standard Double Room
25 m²
Superior King Room
1 king bed
26 m²
Superior Double or Twin Room
26 m²