Interior view
Exterior view
Interior view
Reception
Reception
Lobby
Kapuas Square - 310 m from property
Taman Alun-Alun Kapuas - 370 m from property
Saint Joseph Cathedral - 730 m from property
A Hin Chai Kue Panas Siam - 1.11 km from property
Vihara Bodhisatva Karaniya Metta - 2.43 km from property
Bar/lounge
Deluxe King
Ballroom
Executive lounge
Superior Queen Room
Meeting room / ballrooms
Superior Twin Only
Restaurant
Restaurant
Superior Queen Room
Public areas
Public areas
Fitness center
Restaurant
Public areas
Balcony/terrace
Bar/lounge
Bathroom
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null
null
null
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Superior Twin Only
Coffee shop
Bar/lounge
Restaurant
Restaurant
Executive lounge

Grand Mahkota Hotel

7.8Rating
Very GoodRated by Guests
18Reviews

What to expect

Pros

  • 🏨Friendly and helpful staff
  • 🍳Delicious and fresh breakfast options
  • 🛌Clean and spacious rooms
  • 🅿️Ample parking space available
  • 🌟Luxury hotel features at a reasonable price
  • 👨‍👩‍👧‍👦Suitable for family stays
  • 🚗Convenient location near Polytechnic University
  • 💼Great meeting facilities for business gatherings
  • 🍽️Nice variety of food options
  • 🎹Piano available for customers to play

Cons

  • 🐜Issues with cleanliness like ants and spiders
  • 🚫Food restrictions that limit choices
  • 🐭Presence of mice in the rooms
  • 🔇Lack of soundproofing in the rooms
  • 🔧Maintenance issues like leaking sink and non-functional aircon
  • 🚬Smell of smoke in non-smoking rooms
  • 🛏️Dirty and wrinkled bed covers
  • 🛎️Slow room service response times
  • 🚪Problems with room locks and bathroom doors
  • 🥇Some rooms lack luxury amenities

What this place has to offer

Things to do and ways to relaxFitness center, Karaoke, Massage
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Restaurant [kosher], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

The 4-star Grand Mahkota Hotel offers comfort and convenience whether you're on business or holiday in Pontianak. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. Enjoy the hotel's recreational facilities, including fitness center, massage, garden, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Mahkota Hotel.

Where you'll be sleeping

Superior Queen Room image 1
Superior Queen Room image 2
Superior Queen Room image 3
Superior Queen Room image 4
23 m²

Superior Queen Room

1 queen bed

Superior Twin Only image 1
Superior Twin Only image 2
Superior Twin Only image 3
Superior Twin Only image 4
25 m²

Superior Twin Only

2 single beds

Deluxe King image 1
Deluxe King image 2
32 m²

Deluxe King

1 king bed

Superior King image 1
23 m²

Superior King

1 queen bed

Deluxe Room image 1
Deluxe Room image 2
Deluxe Room image 3
Deluxe Room image 4
Deluxe Room image 5

Deluxe Room

1 king bed

Superior Room image 1
Superior Room image 2
Superior Room image 3
Superior Room image 4

Superior Room

1 double bed and 2 single beds

Standard Double Room image 1
20 m²

Standard Double Room

Superior King Room image 1
25 m²

Superior King Room

1 king bed

Superior Double or Twin Room image 1
26 m²

Superior Double or Twin Room

Deluxe Double or Twin Room image 1
26 m²

Deluxe Double or Twin Room

What other guests say about this hotel

Where you'll be staying