Hard Rock Hotel Shenzhen

Name: Hard Rock Hotel Shenzhen
Address: No. 9 Mission Hills Road, Shenzhen, Guangdong, 518110, China
Rating: 8.710407239819002

Shenzhen, China

No. 9 Mission Hills Road, 518110

8.7Rating

ExcellentRated by Guests

221Reviews

What to expect

Pros

🏖️Convenient location near shopping mall and metro station
👨‍👩‍👧‍👦Friendly and helpful staff members
🎂Good amenities for families and kids
🎵Rock 'n' roll theme and ambiance
🍔🥞Delicious food options at the cafe and breakfast buffet
🛁Spacious and clean rooms with large bathtub
🎸Live music entertainment at the hotel
🚇Close proximity to metro station for easy transportation
👍Great customer service and hospitality
🤝Attentive and professional staff members

Cons

🧹Issues with room cleanliness and dust accumulation
🎥Small TV screens in rooms
🍴Limited choices at breakfast buffet
🏊‍♂️Problems with swimming pool cleanliness
💤Inconsistent housekeeping services
💸Extra charges for room upgrades without significant benefits
🍰Unsatisfactory response to special occasions or requests
🔌Issues with electrical sockets and power outages
🕑Restrictions on pool access and closing times
🌫️Poor ventilation leading to dusty and dirty room conditions

What this place has to offer

Things to do and ways to relaxBilliards, Bowling alley, Fitness center, Game room, Golf course [on-site], Karaoke, On-site entertainment, Ski lessons, Skiing, Tennis court, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]

Hard Rock Hotel Shenzhen is a popular choice amongst travelers in Shenzhen, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea. Take a break from a long day and make use of fitness center, golf course (within 3 km), outdoor pool, kids club, garden. No matter what your reasons are for visiting Shenzhen, Hard Rock Hotel Shenzhen will make you feel instantly at home.