Harsha The Fern Shivamogga
8.5Rating
ExcellentRated by Guests
540Reviews
What to expect
Pros
- 👍Excellent customer service provided by staff like Nobajit and Kattar
- 🧹Exceptional cleaning services by housekeeping staff like Kattar
- 🍽️Good food quality and variety available at the hotel
- 😊Friendly and helpful staff members enhancing the overall experience
- 🏨Well-maintained rooms with comfortable beds and cozy ambiance
- 🤝Prompt and professional service provided by the hotel staff
- 🍲Delicious food options satisfying guests' taste buds
- 🌟Positive overall experience with great amenities and facilities
- 💼Ideal for business travelers due to efficient services and amenities
- 💑Suitable for couples looking for a romantic getaway with exceptional service
Cons
- ⏱️Slow check-in and check-out processes affecting guest experience
- 💰Perceived as slightly expensive compared to value offered
- 🚬Issues with rooms smelling of cigarette smoke despite being non-smoking rooms
- 📞Lack of responsiveness to guest requests or issues reported
- 🍶Excessive use of plastic bottles causing environmental concerns
- 🗣️Language barriers with staff not fluent in local language impacting communication
- 🍲Inconsistencies in food quality and taste, room for improvement in menu offerings
- 🧼Cleanliness issues in certain areas like bathrooms affecting guest satisfaction
- 🚗Lack of valet parking services and assistance with luggage handling
- 🍽️Mixed reviews on the Thyme restaurant and housekeeping services, indicating areas needing improvement
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi
Where you'll be sleeping
47 m²
Suite
1 queen bed
27 m²
Deluxe - Winter Green Room
1 queen bed
27 m²
Winter Green Room
2 single beds
26 m²
Deluxe Double Room
26 m²
Winter Green Premium
1 queen bed
47 m²
Family Suite
26 m²
Deluxe Double or Twin Room
26 m²
Winter Green Premium Room
26 m²
Business Double Room
26 m²
Winter Green Premium
What other guests say about this hotel
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