Hodelpa Nicolas de Ovando
9.2Rating
ExceptionalRated by Guests
917Reviews
What to expect
Pros
- 🌟Exceptional service from staff members like Clara Velez, Yerry, and Rocio
- 🍹Great variety of drinks and cocktails available at the bar
- 🍽️Exquisite food provided by the restaurant staff
- 🏰Historic and charming location in the colonial area
- 🛏️Comfortable and clean rooms with all necessary services
- 🌴Beautiful ambiance and relaxing atmosphere throughout the hotel
- 🎉Attentive and friendly staff members, making guests feel welcomed
- 👌Convenient location near tourist attractions and amenities
- 🍳Delicious buffet breakfast always ready to help guests start their day
- 🎶Good ambient music creating a pleasant environment for guests
Cons
- 🚫Some reception and restaurant staff members reported to be rude or unhelpful
- 💤Issues with noise disruptions affecting the quality of sleep for some guests
- 🍽️Inconsistent service quality, with some areas lacking in attentiveness and professionalism
- 🛋️Limited availability of seating or lounging areas for guests to relax
- 💻Poor Wi-Fi connectivity, causing inconvenience for guests needing to work remotely
- 🚗Challenges with parking arrangements, especially during road closures or busy periods
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Hiking, Massage, On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!
Languages spokenEnglish, Spanish, French
Where you'll be sleeping
54 m²
Suite Imperial
1 double bed and 1 sofa bed
25 m²
Colonial Imperial Room
1 double bed
30 m²
Contemporary Double Room
1 double bed
27 m²
Colonial Room
1 double bed
36 m²
Deluxe Imperial Room
1 double bed
50 m²
Junior Suite Imperial
1 sofa bed and 1 double bed
30 m²
Contemporary Twin Room
2 single beds
Deluxe
1 king bed
Suite Royal
Deluxe Room
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