Entrance
Lobby
Entrance
Facilities
Bar/lounge
Shared lounge/TV area
Food and beverages
Bar/lounge
Restaurant
Facilities
Bar/lounge
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Bar/lounge
Restaurant
Food and beverages
Facilities
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Bathroom
Bathroom
Quadruple Room - Room plan
Bathroom
Bathroom
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Bar/lounge
Bar/lounge

Hotel Excelsior Dortmund

7.0Rating
GoodRated by Guests
285Reviews

What to expect

Pros

  • 🏖️Great location near city center and attractions
  • 🛏️Spacious and comfortable rooms with clean bathrooms
  • 🍳Tasty breakfast with good variety of options
  • 🐟Impressive aquariums in the lobby area
  • 🚗Convenient parking facilities available
  • 👍Helpful and multilingual staff
  • 🔒Secure parking for peace of mind
  • 🛋️Grand and ornate foyer for a luxurious feel
  • 🌟Reasonable pricing for the quality and location
  • 🚇Close proximity to public transport stations

Cons

  • 🦟Reports of bed bugs in rooms
  • 🌬️Rooms lack air conditioning, leading to discomfort in warm weather
  • 📺Issues with TV channels and remotes in some rooms
  • 💸Overpriced amenities like bottled water in rooms
  • 🔇Thin walls leading to noise disturbances from corridors or neighboring rooms
  • 🧴Lack of basic amenities like toothbrushes and slippers without extra charges
  • ❄️Room temperature control problems, either too cold or too hot
  • 🚧Construction noise disrupting stay in some rooms
  • 🛎️Inconsistent or unfriendly customer service experiences
  • 🚪Confusing room setups or hotel layout causing inconvenience to guests

What this place has to offer

Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German

Located in Innenstadt-West, Novum Hotel Excelsior Dortmund is a perfect starting point from which to explore Dortmund. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, heating, desk to ensure a restful night. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Dortmund, Novum Hotel Excelsior Dortmund will make you feel instantly at home.

Where you'll be sleeping

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16 m²

Standard

1 double bed

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19 m²

Comfort

1 double bed

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19 m²

Double with Sofa Bed

1 sofa bed and 1 double bed

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30 m²

Classic Family Room 5 People

1 sofa bed and 4 single beds

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15 m²

Quadruple Room

1 sofa bed and 1 double bed

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25 m²

Double Room (1 Adult + 1 Child)

2 single beds or 1 sofa bed

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30 m²

Classic Family Room 4 People

4 single beds

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19 m²

Triple Room

3 single beds

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30 m²

Family Room

4 single beds and 2 double beds

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22 m²

Comfort Double Room

1 double bed and 2 single beds and 1 sofa bed

What other guests say about this hotel

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Where you'll be staying