Hotel Excelsior Dortmund
7.0Rating
GoodRated by Guests
285Reviews
What to expect
Pros
- 🏖️Great location near city center and attractions
- 🛏️Spacious and comfortable rooms with clean bathrooms
- 🍳Tasty breakfast with good variety of options
- 🐟Impressive aquariums in the lobby area
- 🚗Convenient parking facilities available
- 👍Helpful and multilingual staff
- 🔒Secure parking for peace of mind
- 🛋️Grand and ornate foyer for a luxurious feel
- 🌟Reasonable pricing for the quality and location
- 🚇Close proximity to public transport stations
Cons
- 🦟Reports of bed bugs in rooms
- 🌬️Rooms lack air conditioning, leading to discomfort in warm weather
- 📺Issues with TV channels and remotes in some rooms
- 💸Overpriced amenities like bottled water in rooms
- 🔇Thin walls leading to noise disturbances from corridors or neighboring rooms
- 🧴Lack of basic amenities like toothbrushes and slippers without extra charges
- ❄️Room temperature control problems, either too cold or too hot
- 🚧Construction noise disrupting stay in some rooms
- 🛎️Inconsistent or unfriendly customer service experiences
- 🚪Confusing room setups or hotel layout causing inconvenience to guests
What this place has to offer
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German
Located in Innenstadt-West, Novum Hotel Excelsior Dortmund is a perfect starting point from which to explore Dortmund. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, heating, desk to ensure a restful night. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Dortmund, Novum Hotel Excelsior Dortmund will make you feel instantly at home.
Where you'll be sleeping
16 m²
Standard
1 double bed
19 m²
Comfort
1 double bed
19 m²
Double with Sofa Bed
1 sofa bed and 1 double bed
30 m²
Classic Family Room 5 People
1 sofa bed and 4 single beds
15 m²
Quadruple Room
1 sofa bed and 1 double bed
25 m²
Double Room (1 Adult + 1 Child)
2 single beds or 1 sofa bed
30 m²
Classic Family Room 4 People
4 single beds
19 m²
Triple Room
3 single beds
30 m²
Family Room
4 single beds and 2 double beds
22 m²
Comfort Double Room
1 double bed and 2 single beds and 1 sofa bed
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