Entrance
Lobby
Swimming pool
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Business center
Business center
Restaurant
Spa
Banquet hall
Facilities
Facilities
Facilities
Facilities
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Hotel Isla de la Garena

8.3Rating
ExcellentRated by Guests
72Reviews

What to expect

Pros

  • 🏊Great pool facilities
  • 🍽️Delicious and varied food options
  • 🛏️Comfortable rooms with nice views
  • 👨‍👩‍👧‍👦Friendly and helpful staff
  • 🚗Convenient parking facilities
  • 🏝️Beautiful outdoor spaces
  • 💪Well-equipped gym facilities
  • 🍹Refreshing drinks available
  • 👍Good location for specific events
  • 🌞Relaxing atmosphere for a peaceful stay

Cons

  • 🔊Noise disruptions from pool area to rooms
  • 🚬Strong tobacco smell throughout the hotel
  • 💸High prices for food and beverages
  • 🚗Limited transportation options without a car
  • 🦗Presence of insects like cockroaches in rooms
  • 🏨Deteriorating service quality over time
  • 🕰️Restricted pool hours causing inconvenience
  • 🍽️Limited menu options at the restaurant
  • 🔇Spa and gym facilities not meeting expectations
  • 🚫Inconvenient location far from city center

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French

The 4-star Sercotel Hotels offers comfort and convenience whether you're on business or holiday in Alcala de Henares. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Facilities like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park are readily available for you to enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, heating to ensure a restful night. Access to the hotel's fitness center, sauna, outdoor pool, indoor pool, spa will further enhance your satisfying stay. No matter what your reasons are for visiting Alcala de Henares, Sercotel Hotels will make you feel instantly at home.

Where you'll be sleeping

Superior Double Room image 1
Superior Double Room image 2
Superior Double Room image 3
22 m²

Superior Double Room

1 king bed

Twin image 1
27 m²

Twin

2 single beds

Single image 1
Single image 2
Single image 3
Single image 4
Single image 5
21 m²

Single

1 single bed

Premium Room image 1
Premium Room image 2
Premium Room image 3
Premium Room image 4
Premium Room image 5

Premium Room

1 queen bed

Junior Suite with Pool View image 1
Junior Suite with Pool View image 2
Junior Suite with Pool View image 3
Junior Suite with Pool View image 4

Junior Suite with Pool View

1 king bed & 1 sofa bed

Junior Suite image 1
50 m²

Junior Suite

1 single bed and 1 king bed

Superior Double Room With Direct Pool Access image 1

Superior Double Room With Direct Pool Access

1 double bed

Double Bed room  image 1
Double Bed room  image 2
28 m²

Double Bed room

Junior Suite image 1
50 m²

Junior Suite

Standard Twin Room(2 Twin Beds) image 1
28 m²

Standard Twin Room(2 Twin Beds)

What other guests say about this hotel

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Where you'll be staying