Exterior view
Reception
Lobby
Lobby
Reception
Belvedere Palace - 1.13 km from property
Suite - Guestroom
Junior Suite - Room plan
St. Charles' Church - 320 m from property
Vienna Opera House - 560 m from property
Staatsopermuseum - 660 m from property
Hofburg Palace - 1.02 km from property
Classic Double Room - View
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Superior Double Room - Guestroom
Restaurant
Food and beverages
Business Double Room - Bed
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Facilities
Food and beverages
Food and beverages
Spa
Bar/lounge
Food and beverages
Recreational facilities
Food and beverages
Facilities
Bar/lounge
Classic Double Room - Bed
Fitness center
Food and beverages
Bar
Food and beverages
Sauna
Spa
Gym/fitness
Food and beverages
Bathroom
Sauna
Spa
Bar/lounge
Facilities
Food and beverages
Business Double Room - Guestroom
Banquet hall
Bathroom
Bathroom
Classic Double Room with Extra Bed - Room plan
Bathroom
null
Bathroom
null
null
null
null
Food and beverages
Bar/lounge
Food and beverages
Food and beverages
Food and beverages
Classic Double Room with Extra Bed - Bed

Hotel Kaiserhof Wien

Vienna, Austria

Frankenberggasse 10, 1040

9.5Rating
ExceptionalRated by Guests
865Reviews

What to expect

Pros

  • 🏨Convenient location for exploring Vienna
  • 🍳Delicious and extensive breakfast options
  • 🛏️Comfortable and spacious rooms with luxurious bedding
  • 👫Friendly and helpful staff providing excellent service
  • 🛋️Beautiful decor blending traditional and modern styles
  • 🍸Great bar area with reasonably priced drinks and cocktails
  • 🚶Walking distance to major attractions and public transport
  • 🧴Generous toiletries provided and spotlessly clean rooms
  • 🥂Special touches for celebrations like complimentary wine and birthday surprises
  • 🎶Historical charm with Strauss waltzes and displays of past eras

Cons

  • ❄️Inconsistent air conditioning in some rooms
  • 🔇Noise issues in rooms facing nearby buildings
  • 💳Confusion with payment process and credit card holds
  • 🔒Privacy concerns with shower-tub setup
  • 👥Occasional understaffing leading to service delays
  • 🥛Issues with milk quality and supply in the rooms
  • 🛁Weak water pressure and inconsistent temperature in showers
  • 🌡️Need for upgraded air conditioning for better room comfort
  • 🔍Reception occasionally unmanned impacting guest assistance
  • 🛎️Clarification needed on payment policies upfront for transparency

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Dutch, Russian, Hungarian, Croatian

Located in 04. Wieden, Best Western Premier Hotel Kaiserhof Wien is a perfect starting point from which to explore Vienna. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Best Western Premier Hotel Kaiserhof Wien. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as separate living room, television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, air conditioning. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, spa, massage, steamroom. For reliable service and professional staff, Best Western Premier Hotel Kaiserhof Wien caters to your needs.

Where you'll be sleeping

Suite image 1
Suite image 2
Suite image 3
Suite image 4
Suite image 5
Suite image 6
Suite image 7
Suite image 8
Suite image 9
Suite image 10
Suite image 11
Suite image 12
Suite image 13
Suite image 14
Suite image 15
Suite image 16
Suite image 17
Suite image 18
42 m²

Suite

1 king bed

Superior Double Room image 1
Superior Double Room image 2
Superior Double Room image 3
Superior Double Room image 4
Superior Double Room image 5
Superior Double Room image 6
Superior Double Room image 7
Superior Double Room image 8
Superior Double Room image 9
Superior Double Room image 10
Superior Double Room image 11
Superior Double Room image 12
Superior Double Room image 13
Superior Double Room image 14
Superior Double Room image 15
Superior Double Room image 16
Superior Double Room image 17
Superior Double Room image 18
25 m²

Superior Double Room

1 king bed

Classic Double Room image 1
Classic Double Room image 2
Classic Double Room image 3
Classic Double Room image 4
Classic Double Room image 5
Classic Double Room image 6
Classic Double Room image 7
Classic Double Room image 8
Classic Double Room image 9
Classic Double Room image 10
Classic Double Room image 11
Classic Double Room image 12
Classic Double Room image 13
Classic Double Room image 14
Classic Double Room image 15
Classic Double Room image 16
Classic Double Room image 17
21 m²

Classic Double Room

1 double bed

Classic Double Room with Extra Bed image 1
Classic Double Room with Extra Bed image 2
Classic Double Room with Extra Bed image 3
Classic Double Room with Extra Bed image 4
Classic Double Room with Extra Bed image 5
Classic Double Room with Extra Bed image 6
Classic Double Room with Extra Bed image 7
Classic Double Room with Extra Bed image 8
Classic Double Room with Extra Bed image 9
Classic Double Room with Extra Bed image 10
Classic Double Room with Extra Bed image 11
24 m²

Classic Double Room with Extra Bed

1 double bed and 1 sofa bed

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
Junior Suite image 5
Junior Suite image 6
Junior Suite image 7
37 m²

Junior Suite

1 king bed

Business Double Room image 1
Business Double Room image 2
Business Double Room image 3
Business Double Room image 4
Business Double Room image 5
Business Double Room image 6
Business Double Room image 7
27 m²

Business Double Room

1 double bed

Premier Suite image 1
Premier Suite image 2
Premier Suite image 3
Premier Suite image 4
Premier Suite image 5
Premier Suite image 6
Premier Suite image 7
60 m²

Premier Suite

1 queen bed and 1 sofa bed

Classic Double or Twin Room with extra bed image 1
Classic Double or Twin Room with extra bed image 2
Classic Double or Twin Room with extra bed image 3
Classic Double or Twin Room with extra bed image 4
Classic Double or Twin Room with extra bed image 5
Classic Double or Twin Room with extra bed image 6
Classic Double or Twin Room with extra bed image 7
23 m²

Classic Double or Twin Room with extra bed

1 sofa bed and 2 single beds

Kaiserhof Superior Room image 1
Kaiserhof Superior Room image 2
Kaiserhof Superior Room image 3
Kaiserhof Superior Room image 4
Kaiserhof Superior Room image 5
Kaiserhof Superior Room image 6
Kaiserhof Superior Room image 7
Kaiserhof Superior Room image 8
22 m²

Kaiserhof Superior Room

1 king bed

Kaiserhof Madame Room image 1
Kaiserhof Madame Room image 2
Kaiserhof Madame Room image 3
Kaiserhof Madame Room image 4
Kaiserhof Madame Room image 5
Kaiserhof Madame Room image 6
Kaiserhof Madame Room image 7
Kaiserhof Madame Room image 8
28 m²

Kaiserhof Madame Room

2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -8.22% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying