Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Lobby
Reception
Swimming pool
Shree Siddhivinayak - 2.21 km from property
Dhobi Ghat - 2.23 km from property
Haji Ali Mosque - 3.59 km from property
Bandra-Worli Sea Link - 4.36 km from property
Swimming pool
Bar/lounge
Bar/lounge
Restaurant
Meeting room / ballrooms
Restaurant
Restaurant
Facilities
Spa
Spa
Bathroom
Food and beverages
Spa
Bathroom
null
null
null
null
Bar/lounge
null
Banquet hall
Facilities
The Towers Twin Bed, Tower Lounge access level, Guest room - Bed
Meeting room / ballrooms
Meeting room / ballrooms
Food and beverages
Meeting room / ballrooms
Attractions
Fitness center

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Mumbai, India

Doctor Baba Saheb Ambedkar Road, 400012

9.3Rating
ExceptionalRated by Guests
2,004Reviews

What to expect

Pros

  • 🏨Luxurious and comfortable rooms
  • 🍽️Delicious and varied food options
  • 👍Helpful and attentive staff
  • 🏊Great amenities like gym and pool
  • 🍵Pleasant afternoon tea service
  • 🌆Central and lively location
  • 🍰Amazing breakfast buffet spread
  • 🎉Good for hosting events and celebrations
  • 🛎️Efficient concierge service
  • 🌟Memorable experiences and exceptional hospitality

Cons

  • 🔇Intrusive ads playing in the bathroom
  • 🔨Construction noise disrupting the stay
  • 🚗Chaotic car parking experience
  • 💤Slow check-in process
  • 🛋️Rooms needing maintenance work
  • 🔊Loud and persistent doorbell for turndown service
  • 👎Unreliable housekeeping service
  • 💸High fees and financial loss due to lost items
  • 🧴Strong room freshener causing discomfort
  • 🛎️Unwelcoming check-in experience

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi

Ideally located in the Mumbai Central area, ITC Grand Central A Luxury Collection Hotel promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the property's facilities and services. Take advantage of the property's car hire, laundry service, concierge, currency exchange, salon. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain yourself with the property's recreational facilities, including fitness center, sauna, indoor pool, spa, steamroom. Convenience and comfort make ITC Grand Central A Luxury Collection Hotel the perfect choice for your stay in Mumbai.

Where you'll be sleeping

Executive Club, Guest room, 1 King, Mumbai Skyline view image 1
Executive Club, Guest room, 1 King, Mumbai Skyline view image 2
Executive Club, Guest room, 1 King, Mumbai Skyline view image 3
Executive Club, Guest room, 1 King, Mumbai Skyline view image 4
Executive Club, Guest room, 1 King, Mumbai Skyline view image 5
Executive Club, Guest room, 1 King, Mumbai Skyline view image 6
Executive Club, Guest room, 1 King, Mumbai Skyline view image 7
Executive Club, Guest room, 1 King, Mumbai Skyline view image 8
Executive Club, Guest room, 1 King, Mumbai Skyline view image 9
Executive Club, Guest room, 1 King, Mumbai Skyline view image 10
29 m²

Executive Club, Guest room, 1 King, Mumbai Skyline view

1 king bed

The Towers with Lounge Access image 1
The Towers with Lounge Access image 2
The Towers with Lounge Access image 3
The Towers with Lounge Access image 4
31 m²

The Towers with Lounge Access

1 queen bed

Executive Room image 1
Executive Room image 2
Executive Room image 3
Executive Room image 4
Executive Room image 5
Executive Room image 6
Executive Room image 7
Executive Room image 8
Executive Room image 9
Executive Room image 10

Executive Room

1 double bed

Executive Club Exclusive, Executive lounge access image 1
Executive Club Exclusive, Executive lounge access image 2
Executive Club Exclusive, Executive lounge access image 3
29 m²

Executive Club Exclusive, Executive lounge access

1 queen bed or 1 double bed & 1 queen bed or 2 single beds

The Towers, Tower Lounge access level, Guest room image 1
The Towers, Tower Lounge access level, Guest room image 2
The Towers, Tower Lounge access level, Guest room image 3
The Towers, Tower Lounge access level, Guest room image 4
31 m²

The Towers, Tower Lounge access level, Guest room

King Room with Skyline View image 1
King Room with Skyline View image 2
King Room with Skyline View image 3
King Room with Skyline View image 4
29 m²

King Room with Skyline View

1 king bed

The Towers Twin Bed, Tower Lounge access level, Guest room image 1
The Towers Twin Bed, Tower Lounge access level, Guest room image 2
The Towers Twin Bed, Tower Lounge access level, Guest room image 3
The Towers Twin Bed, Tower Lounge access level, Guest room image 4
31 m²

The Towers Twin Bed, Tower Lounge access level, Guest room

2 single beds

Tower Room image 1
Tower Room image 2
Tower Room image 3
31 m²

Tower Room

2 single beds or 1 king bed

Bartle Frere Suite, Signature Club Lounge level, 1 King image 1
Bartle Frere Suite, Signature Club Lounge level, 1 King image 2
Bartle Frere Suite, Signature Club Lounge level, 1 King image 3
Bartle Frere Suite, Signature Club Lounge level, 1 King image 4
Bartle Frere Suite, Signature Club Lounge level, 1 King image 5
Bartle Frere Suite, Signature Club Lounge level, 1 King image 6

Bartle Frere Suite, Signature Club Lounge level, 1 King

1 king bed

ITC One, Larger Guest room, 1 King, Mumbai Skyline view image 1
50 m²

ITC One, Larger Guest room, 1 King, Mumbai Skyline view

1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -30.85% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying