ITC Sonar, a Luxury Collection Hotel, Kolkata
9.1Rating
ExceptionalRated by Guests
1,244Reviews
What to expect
Pros
- 🌿Sustainable practices evident throughout the hotel
- 🍽️Excellent food curation by the chefs
- 🛏️Comfortable and spacious rooms
- 👨🍳Exceptional culinary experience at various restaurants
- 🏞️Serene and beautiful surroundings with greenery and ponds
- 👩💼Outstanding hospitality from the staff
- 🎉Special attention to guest requests and needs
- 🌟Professional and courteous staff at all levels
- 🚗Convenient location with easy access to tourist spots
- 🍲Variety of cuisines available, including local delicacies
Cons
- 🚪Issues with check-in wait period and front office behavior
- 🗣️Communication challenges with staff members
- 💼Concerns about the front office service quality
- 👗Inconsistency in staff behavior towards guests
- 🔇Rude or unprofessional behavior reported from certain staff members
- 💸Costly dining options may not suit all budgets
- 🔊Noise levels or disturbances affecting the stay experience
- 🚿Room cleanliness issues reported by some guests
- 🕰️Wait times for services or responses could be improved
- 🔌Possible inconsistencies in amenities or service delivery
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi
Located in Kolkata City Center, ITC Sonar A Luxury Collection Hotel is a perfect starting point from which to explore Kolkata. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. To be found at the property are luggage storage, laundry service, dry cleaning, concierge, safety deposit boxes. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain yourself with the property's recreational facilities, including fitness center, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at ITC Sonar A Luxury Collection Hotel.
Where you'll be sleeping
Guest room
1 king bed or 1 queen bed & 1 queen bed
50 m²
ITC 1, Guest room, 1 King, Garden view
1 king bed
111 m²
Concierge lounge access, Larger Guest room, 1 King
1 king bed
38 m²
Towers, Guest room, 1 Queen, City view
1 queen bed
83 m²
1 Bedroom Suite, 1 King, Garden view
1 king bed
33 m²
Executive club, Guest room, 1 Queen, City view
1 queen bed
38 m²
Executive Club Exclusive, Guest room, Queen, City view
1 queen bed
Presidential Suite
33 m²
Executive Club Room
1 king bed
EXECUTIVE ROOM,1 QUEEN BED,CITY VIEW
1 queen bed or 1 king bed or 1 double bed
What other guests say about this hotel
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