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9.3Rating
ExceptionalRated by Guests
83Reviews
What to expect
Pros
- 🌟Friendly and supportive staff
- 💆♀️Excellent spa services with relaxing massages
- 🌅Stunning views of Ha Long Bay
- 🍽️Delicious food and wide variety of dining options
- 🏊♂️Infinity pool on the 40th floor with beautiful views
- 🏋️♂️Good gym facilities available
- 🥂Well-stocked bar with great drinks
- 👫Spacious and comfortable rooms for couples and families
- 🧖♂️Luxurious spa treatments and amenities
- 🍵Delicious tea served at the spa
Cons
- 🚫Language barrier with some staff members
- 💤Unfinished construction work in some areas
- 🤷♂️Miscommunication regarding room bookings
- 🕰️Long wait times for check-in procedures
- 🍴Limited dining options or overpriced meals
- 🏗️Construction noise or disruption nearby
- 💸High prices for certain services or amenities
- 🙅♂️Unprofessional or impolite behavior from some staff members
- ❄️Issues with temperature control in rooms or facilities
- 🚶♂️Location far from city center or lack of nearby attractions
What this place has to offer
Things to do and ways to relaxCasino, Nightclub, On-site entertainment, Tours
Services and conveniencesConcierge, Contactless check-in/out, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Vietnamese
What other guests say about this hotel
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