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9.0Rating
ExcellentRated by Guests
22Reviews
What to expect
Pros
- 🌟Modern design and new hotel rooms
- 🍽️Excellent breakfast buffet with a lot of choices
- 👍Warm and attentive service staff
- 🔔Special mention to helpful and friendly employees like Raymond, Michelle Kiko, and Jasper
- 🌆Convenient location for exploring the city
- 🛌Comfortable beds and spacious, clean rooms
- 🍷Personalized service for special occasions like birthdays
- 🎂Lovely welcome amenities and gestures for guests
- 🏊♂️Great pool and gym facilities
- 🍕Good value for money in terms of food quality and service
Cons
- 🔇Language barrier and communication issues with staff
- 🔊Noise disturbances from other guests
- 📚Staff may benefit from English language training
- ❄️Inconsistent air conditioning in some rooms
- 💰Issues with deposits and slow refund process
- 🥘Room service and dining experiences may be lacking in quality and communication
- 🧹Housekeeping may miss some details like turn-down service
- 🕰️Slow service at dining outlets
- 🌐Need for improvement in multilingual support for guests
- 🍸Inconsistent service quality at bars and restaurants
What this place has to offer
Things to do and ways to relaxFitness center, Pool with view, Sauna, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]
Where you'll be sleeping





77 m²
Superior Junior Suite
1 king bed





82 m²
Deluxe Junior Suite
1 king bed




40 m²
Executive Deluxe Twin Room
2 single beds





40 m²
Deluxe Corner Room
1 king bed




40 m²
Executive Deluxe King Room
1 king bed





40 m²
Deluxe King Room
1 king bed




40 m²
Grand Deluxe King Room
1 king bed




40 m²
Deluxe Twin Room
2 single beds




40 m²
Grand Deluxe Twin Room
2 single beds





129 m²
Suite
1 king bed