Lotte Hotel St. Petersburg
9.6Rating
ExceptionalRated by Guests
617Reviews
What to expect
Pros
- 🌟Exceptional service and hospitality
- 🍽️Delicious cuisine at the hotel restaurant
- 💆♀️Luxurious spa facilities for relaxation
- 🏨Convenient location in the heart of St. Petersburg
- 👌🏻High level of cleanliness maintained
- 🥂Special surprises and treats for guests
- 👫Great for couples looking for a romantic getaway
- 🛏️Comfortable and spacious rooms with modern amenities
- 🏊♂️Well-equipped spa with various relaxation options
- 🌺Pleasant aroma throughout the hotel
Cons
- 🗣️Communication issues with staff members
- 🍳Mixed reviews on breakfast quality
- 🛁Inconsistent housekeeping standards
- 👗Issues with garment steaming services
- 🔊Noise disturbances in some areas of the hotel
- 🔍Lack of attention to detail in room amenities
- 🤷♀️Limited English proficiency among staff
- 💸High prices for additional services
- 🛎️Slow response to guest requests or complaints
- 🚫Restrictions on spa access for certain guests
What this place has to offer
Things to do and ways to relaxFitness center, Hiking, Massage, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Korean, Russian
Lotte Hotel St. Petersburg is perfectly located for both business and leisure guests in Saint Petersburg. The property offers a wide range of amenities and perks to ensure you have a great time. All the necessary facilities, including 24-hour room service, 24-hour security, 24-hour front desk, Wi-Fi in public areas, concierge, are at hand. Some of the well-appointed guestrooms feature towels, carpeting, slippers, flat screen television, sofa. The property's peaceful atmosphere extends to its recreational facilities which include sauna, spa. For reliable service and professional staff, Lotte Hotel St. Petersburg caters to your needs.
Where you'll be sleeping
91 m²
Deluxe Suite
1 king bed
45 m²
Superior King Room
1 king bed
48 m²
Junior Suite
1 king bed
45 m²
Premier Room
1 king bed
119 m²
Premier Suite
1 king bed
48 m²
Deluxe King Room
1 king bed
89 m²
Superior Suite
1 king bed
45 m²
Deluxe Twin Room
2 single beds & 2 single beds
45 m²
Superior Twin Room
2 single beds
120 m²
Presidential Suite
1 king bed
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