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9.1Rating
ExceptionalRated by Guests
212Reviews
What to expect
Pros
- 🌟Excellent service from staff members like Zaidan and Nuch
- 🍽️Delicious dining experiences at La Casa and great breakfast options
- 🧖♂️Relaxing and enjoyable spa treatments
- 🌴Beautiful and well-maintained resort facilities
- 🏊Private pools and pool areas for a luxurious experience
- 🍹Good food options and attentive waitstaff like Ishan and Eliane
- 🌞Great ambiance and design of the hotel and rooms
- 💆♀️Professional and skilled massage therapists like Zeynep and Nuch
- 👪Family-friendly environment with activities for all ages
- 🛎️Efficient and helpful staff members like Walid and Nora
Cons
- 🍴Inconsistent food quality and service in some restaurants
- 🧹Issues with room cleanliness and maintenance in certain cases
- 🚪Lack of privacy due to thin walls and noisy surroundings
- 💸High prices for some services and amenities
- 📞Slow response to room service requests and phone calls
- 🚿Problems with water pressure and amenities in bathrooms
- 🚗Limited parking options and challenges with transportation services
- 🔊Noise disturbances from other guests or external sources
- 📆Reservation and booking process can be confusing or misleading
- 💼Issues with staff professionalism and communication in some instances
What this place has to offer
Things to do and ways to relaxFitness center, Sauna, Spa
Services and conveniencesConcierge, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], French, Arabic
Where you'll be sleeping


















230 m²
King Two Bedrooms Villa with Pool
1 double bed




72 m²
King Grand Room with Pool
1 double bed






73 m²
KING ACCESSIBLE JUNIOR SUITE W/ PRIVATE POOL
1 king bed






Villa, 2 Bedrooms, Private Pool
1 king bed


73 m²
Room, 1 King Bed, Private Pool (Qamara)
1 king bed



King Accessible Grand Room with Pool
1 double bed

Junior Suite

1 King Deluxe Pool View

King Junior Suite With Private Pool

king junior suite w/ pool
1 double bed
What other guests say about this hotel
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