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Yokohama Landmark Tower - 300 m from property
Ōsanbashi Pier - 1.53 km from property
Seabass - 1.67 km from property
Yokohama Marine Tower - 2.02 km from property
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Superior Twin Non-Smoking - Single Use - Guestroom
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Surrounding environment

New Otani Inn Yokohama Premium

Yokohama, Japan

8.3Rating
ExcellentRated by Guests
2,170Reviews

What to expect

Pros

  • 💰Great value for money
  • 🏞️Excellent location near station, restaurants, park, mall, and supermarket
  • 👩‍💼Attentive and approachable staff
  • 🌃Beautiful view of Yokohama Minato Mirai, especially at night
  • 🍽️Good breakfast buffet
  • 🚪Quick response to room issues and room transfer
  • 🚂Proximity to train station for easy transportation
  • 🛏️Clean and comfortable beds
  • 🍲Convenient dining options nearby
  • 📶Wi-Fi availability

Cons

  • ⏰Late check-in experience with front desk confusion
  • 🏢Rooms showing signs of aging
  • 🔇Issues with Wi-Fi connectivity
  • 👎Lack of apology for front desk mistake
  • 🚿No step gap between room and shower room can be inconvenient
  • 💼Need improvement in guest services training
  • 🙈Odd or confusing check-in process
  • 📉Room cleanliness needs improvement
  • 🍽️Room service or dining options could be better
  • 💤Noise issues or lack of soundproofing

What this place has to offer

Things to do and ways to relaxMassage
Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese

Located in Minato Mirai21 / Sakuragicho, New Otani Inn Yokohama Premium is a perfect starting point from which to explore Yokohama. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, facilities for disabled guests, luggage storage, are at hand. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, linens, slippers, towels to ensure a restful night. The hotel's peaceful atmosphere extends to its recreational facilities which include massage. A welcoming atmosphere and excellent service are what you can expect during your stay at New Otani Inn Yokohama Premium.

Where you'll be sleeping

Superior Triple Non-Smoking image 1
Superior Triple Non-Smoking image 2
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Superior Triple Non-Smoking image 9
Superior Triple Non-Smoking image 10
Superior Triple Non-Smoking image 11
Superior Triple Non-Smoking image 12
30 m²

Superior Triple Non-Smoking

2 single beds and 1 sofa bed

Superior Twin Non-Smoking - Single Use image 1
Superior Twin Non-Smoking - Single Use image 2
Superior Twin Non-Smoking - Single Use image 3
Superior Twin Non-Smoking - Single Use image 4
Superior Twin Non-Smoking - Single Use image 5
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Superior Twin Non-Smoking - Single Use image 7
Superior Twin Non-Smoking - Single Use image 8
Superior Twin Non-Smoking - Single Use image 9
Superior Twin Non-Smoking - Single Use image 10
Superior Twin Non-Smoking - Single Use image 11
Superior Twin Non-Smoking - Single Use image 12
30 m²

Superior Twin Non-Smoking - Single Use

2 single beds

Superior Double Non-Smoking image 1
Superior Double Non-Smoking image 2
Superior Double Non-Smoking image 3
Superior Double Non-Smoking image 4
Superior Double Non-Smoking image 5
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Superior Double Non-Smoking image 8
Superior Double Non-Smoking image 9
Superior Double Non-Smoking image 10
Superior Double Non-Smoking image 11
22 m²

Superior Double Non-Smoking

1 queen bed

Bay View Twin Room - Non-Smoking image 1
Bay View Twin Room - Non-Smoking image 2
Bay View Twin Room - Non-Smoking image 3
Bay View Twin Room - Non-Smoking image 4
Bay View Twin Room - Non-Smoking image 5
Bay View Twin Room - Non-Smoking image 6
Bay View Twin Room - Non-Smoking image 7
Bay View Twin Room - Non-Smoking image 8
Bay View Twin Room - Non-Smoking image 9
30 m²

Bay View Twin Room - Non-Smoking

2 single beds

Superior Double Non- Smoking Single Use image 1
Superior Double Non- Smoking Single Use image 2
Superior Double Non- Smoking Single Use image 3
Superior Double Non- Smoking Single Use image 4
Superior Double Non- Smoking Single Use image 5
Superior Double Non- Smoking Single Use image 6
Superior Double Non- Smoking Single Use image 7
Superior Double Non- Smoking Single Use image 8
Superior Double Non- Smoking Single Use image 9
22 m²

Superior Double Non- Smoking Single Use

1 queen bed

Standard Twin Non-Smoking image 1
Standard Twin Non-Smoking image 2
Standard Twin Non-Smoking image 3
Standard Twin Non-Smoking image 4
Standard Twin Non-Smoking image 5
Standard Twin Non-Smoking image 6
Standard Twin Non-Smoking image 7
Standard Twin Non-Smoking image 8
22 m²

Standard Twin Non-Smoking

2 single beds

Standard Twin Non-Smoking Single Use image 1
Standard Twin Non-Smoking Single Use image 2
Standard Twin Non-Smoking Single Use image 3
Standard Twin Non-Smoking Single Use image 4
Standard Twin Non-Smoking Single Use image 5
Standard Twin Non-Smoking Single Use image 6
Standard Twin Non-Smoking Single Use image 7
Standard Twin Non-Smoking Single Use image 8
22 m²

Standard Twin Non-Smoking Single Use

2 single beds

Triple Room image 1
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Triple Room image 7
30 m²

Triple Room

3 single beds

Twin Room (Non-smoking Floor) image 1
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Twin Room (Non-smoking Floor) image 3
Twin Room (Non-smoking Floor) image 4
Twin Room (Non-smoking Floor) image 5
Twin Room (Non-smoking Floor) image 6
Twin Room (Non-smoking Floor) image 7
30 m²

Twin Room (Non-smoking Floor)

2 single beds

Triple Room image 1
Triple Room image 2
Triple Room image 3
Triple Room image 4
Triple Room image 5
Triple Room image 6
Triple Room image 7
30 m²

Triple Room

3 single beds

What other guests say about this hotel

  • 1

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New Otani Inn Yokohama PremiumYokohama, Japan

Where you'll be staying