Oz Hotel Luxury
8.9Rating
ExcellentRated by Guests
459Reviews
What to expect
Pros
- 🌟Excellent customer service and friendly staff
- 🍹Fabulous rooftop bar with great views and drinks
- 🍴Delicious and varied buffet breakfast
- 💼Convenient location near shops, restaurants, and beach
- 🛏️Comfortable and cozy rooms
- 🌴Beautiful terrace with a relaxing atmosphere
- 🔒Free room upgrade with welcoming and helpful staff
- 🍷Great food options at the restaurant with discounts for guests
- 🎉Good value for money and quality vs price ratio
- 🛎️Attentive and accommodating service from housekeeping to front desk
Cons
- 💡Issues with room lighting and temperature control
- 📺Intermittent TV reception and maintenance responsiveness
- 🍽️Disappointing breakfast buffet with limited options and quality
- 💸Unexpected or excessive charges for services like key replacement or taxi
- 😕Inconsistent room sizes, some being too small
- 🔇Noise disturbances from outside or thin walls affecting sleep quality
- 🏝️Proximity to a noisy or potentially unsafe area
- 🚪Privacy concerns with housekeeping entering rooms without permission
- 🚿Issues with hot water availability in the shower
- 💰Scams, hidden fees, or poor customer service experiences
What this place has to offer
Things to do and ways to relaxTours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
19 m²
Classic Room
1 queen bed
19 m²
Double Room
1 double bed
19 m²
DOUBLE Double Classic
Junior Suite
28 m²
Suite
1 king bed
Classic Double Twin Room
Single Room
Junior Suite (2ad+1child)
Junior Suite (1 Pers)
Standard Room
What other guests say about this hotel
Is this hotel improving or worsening?
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