Palacio Santa Clara, Autograph Collection
9.2Rating
ExceptionalRated by Guests
190Reviews
What to expect
Pros
- 🏖️Convenient central location
- 🛏️Comfortable beds and pillows
- 🍽️Delicious and varied breakfast options
- 🌞Lovely rooftop bar and pool area
- 🧳Helpful and attentive staff
- 🏨Beautiful decor and design throughout the hotel
- 🍸Great service at the bar with fantastic cocktails
- 🔝Top-notch amenities and technology in the rooms
- 🤝Friendly and welcoming atmosphere
- 🍊Refreshing ice-cold water upon arrival
Cons
- 🚿Inconsistent room sizes and views
- 💸Overcharged for services like drinks at the rooftop bar
- 🛁Lack of privacy in the bathroom area
- 🍽️Limited room service options for guests with dietary restrictions
- 🏗️Ongoing renovations causing disruptions during the stay
- 👥Inexperienced or indifferent staff members in certain areas
- 🔊Noisy rooms due to external factors like nearby construction or street activity
- 🧴Limited toiletries provided in the room
- 🚪Room configurations may not suit all guests, especially seniors or those with mobility issues
- 🍛Mixed reviews on the quality of hotel restaurant offerings
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Solarium
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Arabic
Where you'll be sleeping
15 m²
Standard, Guest room, 1 King, City view
1 king bed
15 m²
Standard Interior, Guest room, 1 King, Courtyard view
1 king bed
15 m²
Deluxe King Bed Room with City View
1 double bed or 1 king bed
15 m²
Standard, Guest room, 1 Queen, City view
1 queen bed
15 m²
Standard Interior, Guest room, 2 Twin/Single Bed(s)
2 single beds
20 m²
Superior, Guest room, 1 King, City view
1 king bed
15 m²
Premium Room, 1 King Bed, Non Smoking, City View
1 king bed
15 m²
Standard Twin Room with City View
2 single beds
15 m²
Deluxe King Bed Room with Courtyard View with Inner View
15 m²
Deluxe Room, 1 Queen Bed, Non Smoking, City View
1 queen bed
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