Exterior view
Lobby
Lobby
Lobby
Restaurant
Restaurant
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Restaurant

RESIDENCE INN BY MARRIOTT SANTIAGO DE LOS CABALLEROS

8.8Rating
ExcellentRated by Guests
34Reviews

What to expect

Pros

  • 🌟Excellent service and friendliness of the staff
  • 📍Great location for sightseeing or work purposes
  • 🏨Modern and well-thought-out hotel facilities
  • 🌅Peaceful and comfortable atmosphere
  • 🛏️Comfortable beds and beautiful decor
  • 👌Everything provided was top-notch and sublime
  • 👪Ideal for families with good amenities
  • 👫Spacious and new rooms for a comfortable stay
  • 👍Accommodating staff and pleasant service
  • 🛋️Wonderful sofa and cozy seating areas

Cons

  • 🍳Coordination issues for breakfast service
  • 💧Inconsistent water supply in the hotel
  • 🕙Limited food options after 10 PM
  • 🍴Cold food and unsatisfactory service in the restaurant
  • 🚿Lack of hot water in some rooms
  • 🥤No complimentary water provided in the rooms
  • 🏊Unfinished pool facilities during the stay
  • 🚪Inconvenient access to amenities like the gym due to front desk procedures
  • 🍲Subpar dining experience with limited restaurant hours
  • 🌊Water quality issues with discolored and excessively hot water in some areas

What this place has to offer

Things to do and ways to relaxFitness center
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!
Languages spokenEnglish, Spanish

Where you'll be sleeping

King Studio with Sofa Beds and City View image 1
King Studio with Sofa Beds and City View image 2
King Studio with Sofa Beds and City View image 3
42 m²

King Studio with Sofa Beds and City View

King Studio with Sofa Bed and City View image 1
King Studio with Sofa Bed and City View image 2
King Studio with Sofa Bed and City View image 3
42 m²

King Studio with Sofa Bed and City View

King Studio with Sofa Bed, Balcony and City View image 1
54 m²

King Studio with Sofa Bed, Balcony and City View

King Studio with Sofa Bed and Mountain View image 1
42 m²

King Studio with Sofa Bed and Mountain View

1 king bed and 1 sofa bed

Studio, 1 King, Sofa bed, City view, Balcony image 1

Studio, 1 King, Sofa bed, City view, Balcony

1 king bed and 1 sofa bed

Studio, 1 King, Sofa beds: 4, City view image 1

Studio, 1 King, Sofa beds: 4, City view

1 king bed and 4 sofa beds

Studio, 1 King, Sofa bed mountain view image 1

Studio, 1 King, Sofa bed mountain view

1 king bed and 1 sofa bed

1 Bedroom Suite, 1 King, Sofa bed, Mountain view image 1

1 Bedroom Suite, 1 King, Sofa bed, Mountain view

1 king bed and 1 sofa bed

Studio, 1 King, Sofa bed, City view image 1

Studio, 1 King, Sofa bed, City view

1 king bed and 1 sofa bed

Studio, 1 King, Sofa bed, Mountain view image 1

Studio, 1 King, Sofa bed, Mountain view

What other guests say about this hotel

Where you'll be staying