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Sergei Palace Hotel

Jerusalem, Israel

13 Heleni ha-Malka Street, 9510112

8.3Rating
ExcellentRated by Guests
171Reviews

What to expect

Pros

  • 🌟Excellent historical building with charming atmosphere
  • 🍽️Delicious breakfast served in a beautiful garden
  • 🌿Gorgeous courtyard and well-kept gardens
  • 🔒Safe and quiet location for a peaceful stay
  • 👨‍👩‍👧‍👦Friendly and attentive staff, especially Naseem
  • 🚗Free and convenient parking on-site
  • 🛏️Spacious and comfortable rooms with elegant decor
  • 🌇Central location near major attractions in Jerusalem
  • 🍽️Professional and friendly restaurant service
  • 🌺Beautiful and peaceful atmosphere, perfect for relaxation

Cons

  • 🚿Issues with hot water in some rooms
  • 🥐Breakfast system can be confusing and rigid
  • 🔊Noise disturbance from nearby disco at night
  • 👎Inconsistent service quality in the hotel restaurant
  • 🔌Limited availability of staff may lead to delays
  • 💰Pricing may be on the higher side for some travelers
  • 🚪Lack of elevator in the two-story building
  • 🧹Attention needed in improving room cleaning standards
  • 🥂Limited or no information provided on nearby dining options
  • 🌆Some rooms may lack views or natural light

What this place has to offer

Things to do and ways to relaxHiking, Massage, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French, Arabic, Russian, Hebrew, Greek

Where you'll be sleeping

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63 m²

Deluxe Suite

1 king bed

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41 m²

Junior Suite

1 king bed

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49 m²

Superior Double Room

3 single beds and 1 queen bed

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24 m²

Deluxe Double Room

1 queen bed

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24 m²

Deluxe Twin Room

1 single bed

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22 m²

Single Accessible Room

1 single bed

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24 m²

Standard Twin Room

2 single beds

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24 m²

Standard Twin Room with Garden View

2 single beds

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23 m²

Deluxe Single Room, 1 Twin Bed, Accessible, Non Smoking

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What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying