Exterior view
Exterior view
View
Interior view
Exterior view
Exterior view
Exterior view
View
Exterior view
Lobby
Luxury Suite Sea View - Room plan
Luxury Suite Sea View - Bed
Lobby
Lobby
Lobby
Lobby
Lobby
Swimming pool [outdoor]
Executive Suite - Room plan
Ambassador Suite - Guestroom
Swimming pool
Ambassador Suite - Bed
Deluxe Twin Room with City View
Presidential Suite - Bed
Swimming pool
Presidential Suite - Guestroom
Swimming pool [outdoor]
Swimming pool
Swimming pool [outdoor]
Deluxe Family Room, Deluxe Guest room, 2 Double, Sofa bed - Bed
Executive Room King - Bed
Fitness center
Fitness center
Buffet
Restaurant
Meeting room / ballrooms
Nearby attraction
Ballroom
Nearby attraction
Restaurant
Restaurant
Ballroom
Restaurant
Bar/lounge
Restaurant
Meeting room / ballrooms
Bar/lounge
Nearby attraction
Food and beverages
Bathroom
Restaurant
Buffet
Attractions
Meeting room / ballrooms
Attractions
Meeting room / ballrooms
Food and beverages
Fitness center
Food and beverages
Food and beverages
Nearby attraction
Food and beverages
Restaurant
Buffet
Nearby attraction
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null
null
null
null
Banquet hall
Guestroom
Restaurant
Bar/lounge
Guestroom
Buffet
Food and beverages
Superior Guest Room, Guest room, 1 King - Room plan
Gym/fitness
Banquet hall
Meeting room / ballrooms
Bathroom
Ballroom
Meeting room / ballrooms
Bathroom
Meeting room / ballrooms
Restaurant
Meeting room / ballrooms
Restaurant
Bathroom
Meeting room / ballrooms
Guestroom
Food and beverages
Facilities
Restaurant
Restaurant

Sheraton Shantou Hotel

8.7Rating
ExcellentRated by Guests
50Reviews

What to expect

Pros

  • 🌟Excellent staff service and client care
  • 🏊‍♂️Well-equipped gym and resort-type outdoor pool
  • 🍳Great breakfast with local delicacies
  • 🛏️Spacious and comfortable rooms
  • 🛍️Convenient location near shopping malls
  • 🍵Provided Chinese tea set for a personalized experience
  • 💼Suitable for business travelers with good facilities
  • 👍Friendly and helpful concierge and front desk staff
  • 🍤Club lounge with great afternoon tea and happy hour
  • 🌆Centrally located in the heart of downtown

Cons

  • 🧹Rooms need better cleaning standards
  • 🕯️Poor lighting system in the rooms
  • 🍴Limited food options for Western guests at breakfast
  • 🔒Issues with locked refrigerator causing inconvenience
  • 🛎️Check-in process delays and room readiness problems
  • 🍹Slow service at the bar and restaurant
  • 🌆Overcrowded breakfast area and lack of seating arrangement
  • 🚪Unpleasant experience with smoking in non-smoking area
  • 🍛Mediocre food quality and limited menu options
  • 🔌Issues with air conditioning control and power outlets

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Sauna, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]

Ideally located in the prime touristic area of Longhu, Sheraton Shantou Hotel promises a relaxing and wonderful visit. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, complimentary instant coffee, complimentary tea, slippers, internet access – wireless. Enjoy the hotel's recreational facilities, including fitness center, outdoor pool, massage, garden, before retiring to your room for a well-deserved rest. Convenience and comfort makes Sheraton Shantou Hotel the perfect choice for your stay in Shantou.

Where you'll be sleeping

Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 1
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 2
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 3
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 4
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 5
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 6
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 7
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 8
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 9
Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view image 10
42 m²

Deluxe Sea View King, Deluxe Guest room, 1 King, Sea view

1 king bed

Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 1
Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 2
Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 3
Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 4
Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 5
Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 6
Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 7
Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 8
Club Sea View Twin, Club level, Deluxe Guest room, 2 Double image 9
42 m²

Club Sea View Twin, Club level, Deluxe Guest room, 2 Double

2 double beds

Executive Room King image 1
Executive Room King image 2
Executive Room King image 3
Executive Room King image 4
Executive Room King image 5
Executive Room King image 6
Executive Room King image 7
Executive Room King image 8
42 m²

Executive Room King

1 king bed

Previere Executive Twin Bed image 1
Previere Executive Twin Bed image 2
Previere Executive Twin Bed image 3
Previere Executive Twin Bed image 4
Previere Executive Twin Bed image 5
Previere Executive Twin Bed image 6
Previere Executive Twin Bed image 7
Previere Executive Twin Bed image 8
42 m²

Previere Executive Twin Bed

2 single beds

Club Sea View King, Club level, Deluxe Guest room, 1 King image 1
Club Sea View King, Club level, Deluxe Guest room, 1 King image 2
Club Sea View King, Club level, Deluxe Guest room, 1 King image 3
Club Sea View King, Club level, Deluxe Guest room, 1 King image 4
Club Sea View King, Club level, Deluxe Guest room, 1 King image 5
Club Sea View King, Club level, Deluxe Guest room, 1 King image 6
Club Sea View King, Club level, Deluxe Guest room, 1 King image 7
Club Sea View King, Club level, Deluxe Guest room, 1 King image 8
42 m²

Club Sea View King, Club level, Deluxe Guest room, 1 King

1 king bed

Presidential Suite image 1
Presidential Suite image 2
Presidential Suite image 3
Presidential Suite image 4
Presidential Suite image 5
Presidential Suite image 6
Presidential Suite image 7
288 m²

Presidential Suite

1 king bed & 1 king bed

Deluxe City View King Bed, Deluxe Guest room, 1 King image 1
Deluxe City View King Bed, Deluxe Guest room, 1 King image 2
Deluxe City View King Bed, Deluxe Guest room, 1 King image 3
Deluxe City View King Bed, Deluxe Guest room, 1 King image 4
Deluxe City View King Bed, Deluxe Guest room, 1 King image 5
Deluxe City View King Bed, Deluxe Guest room, 1 King image 6
Deluxe City View King Bed, Deluxe Guest room, 1 King image 7
Deluxe City View King Bed, Deluxe Guest room, 1 King image 8
42 m²

Deluxe City View King Bed, Deluxe Guest room, 1 King

1 king bed

Superior Guest Room, Guest room, 1 King image 1
Superior Guest Room, Guest room, 1 King image 2
Superior Guest Room, Guest room, 1 King image 3
Superior Guest Room, Guest room, 1 King image 4
Superior Guest Room, Guest room, 1 King image 5
Superior Guest Room, Guest room, 1 King image 6
Superior Guest Room, Guest room, 1 King image 7
Superior Guest Room, Guest room, 1 King image 8
42 m²

Superior Guest Room, Guest room, 1 King

1 king bed

Executive Suite image 1
Executive Suite image 2
Executive Suite image 3
Executive Suite image 4
Executive Suite image 5
Executive Suite image 6
70 m²

Executive Suite

1 king bed

Deluxe City View Twin Bed, Deluxe Guest room, 2 Double image 1
Deluxe City View Twin Bed, Deluxe Guest room, 2 Double image 2
Deluxe City View Twin Bed, Deluxe Guest room, 2 Double image 3
Deluxe City View Twin Bed, Deluxe Guest room, 2 Double image 4
Deluxe City View Twin Bed, Deluxe Guest room, 2 Double image 5
Deluxe City View Twin Bed, Deluxe Guest room, 2 Double image 6
Deluxe City View Twin Bed, Deluxe Guest room, 2 Double image 7
42 m²

Deluxe City View Twin Bed, Deluxe Guest room, 2 Double

2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 61.25% over the period.

Where you'll be staying