Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Lobby
Lobby
Junior Suite Partial Haram Plaza view, 1 King B ed - Bed
Junior Suite Partial Haram Plaza view, 1 King B ed - Room plan
Junior Suite, Twin Bed - Guestroom
Green Dome - 510 m from property
Al Masjid an Nabawi - 540 m from property
Superior Room, 1 King Bed, Partial Haram Plaza view - Guestroom
Baqi Cemetery - 730 m from property
The 7 Mosques of Medina - 1.66 km from property
Prestige Suite, Twin Bed - Room plan
Prestige Suite, 1 King Bed - Guestroom
Madina Media Museum - 580 m from property
Family Suite , Two Bed Rooms - Guestroom
Superior Room, Twin Bed, Partial Haram Plaza view - Guestroom
Junior Suite, Twin Bed - Guestroom
Restaurant
Deluxe Club Room, 1 King Bed - Guestroom
Classic Room King Bed - Guestroom
Food and beverages
Deluxe Club Room, Twin Bed - Bed
Bathroom
Bathroom
null
null
null
null
null
Business center
Bar
Business center
Meeting room / ballrooms
Restaurant
Classic Room Triple Bed - Room plan
Nearby attraction
Food and beverages
Restaurant
Restaurant
Facilities
Restaurant
Classic Room Triple Bed - Guestroom

Sofitel Shahd Al Madinah

8.5Rating
ExcellentRated by Guests
2,836Reviews

What to expect

Pros

  • 🌟Exceptional customer service from friendly staff
  • 🍽️Fabulous breakfast with great variety
  • 🧹Spotless and well-maintained rooms
  • 👍Efficient housekeeping services
  • 🛏️Comfortable and spacious bedrooms
  • 🍴Delicious restaurant meals
  • 🏨Convenient location near the Haram
  • 👩‍💼Professional and helpful front desk team
  • 🚿Excellent cleanliness in the rooms and bathrooms
  • 🚪Upgrade and personalized services available

Cons

  • 🪑Lack of seating furniture in the rooms
  • 📞Lack of coordination with management for requests
  • 🔧Maintenance issues in some rooms
  • 🚿Cold showers or inconsistent water temperature
  • 🍽️Inconsistent food quality and service in the restaurant
  • 🛎️Slow service response times from staff
  • 📶Limited elevator capacity during peak times
  • 🚪Renovation noise disruption in certain areas
  • 🚗Additional fees or limited parking availability
  • 🪟Lack of natural light and small windows in some rooms

What this place has to offer

Things to do and ways to relaxTours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Filipino, Hindi, French, Arabic, Turkish, Tamil, Nepali, Indonesian, Malay

Located in Central Area, Shaza Al Madina is a perfect starting point from which to explore Medina. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, portable wi-fi rental are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, linens, mirror, slippers to ensure a restful night. The hotel offers various recreational opportunities. Shaza Al Madina combines warm hospitality with a lovely ambiance to make your stay in Medina unforgettable.

Where you'll be sleeping

Prestige Suite Partial Haram Plaza view, Twin Bed image 1
Prestige Suite Partial Haram Plaza view, Twin Bed image 2
Prestige Suite Partial Haram Plaza view, Twin Bed image 3
Prestige Suite Partial Haram Plaza view, Twin Bed image 4
Prestige Suite Partial Haram Plaza view, Twin Bed image 5
Prestige Suite Partial Haram Plaza view, Twin Bed image 6
Prestige Suite Partial Haram Plaza view, Twin Bed image 7
Prestige Suite Partial Haram Plaza view, Twin Bed image 8
Prestige Suite Partial Haram Plaza view, Twin Bed image 9
Prestige Suite Partial Haram Plaza view, Twin Bed image 10
Prestige Suite Partial Haram Plaza view, Twin Bed image 11
Prestige Suite Partial Haram Plaza view, Twin Bed image 12
Prestige Suite Partial Haram Plaza view, Twin Bed image 13
Prestige Suite Partial Haram Plaza view, Twin Bed image 14
Prestige Suite Partial Haram Plaza view, Twin Bed image 15
Prestige Suite Partial Haram Plaza view, Twin Bed image 16
Prestige Suite Partial Haram Plaza view, Twin Bed image 17
Prestige Suite Partial Haram Plaza view, Twin Bed image 18
50 m²

Prestige Suite Partial Haram Plaza view, Twin Bed

1 king bed or 2 single beds

Presidential Suite Haram Plaza View, Three Bed rooms image 1
Presidential Suite Haram Plaza View, Three Bed rooms image 2
Presidential Suite Haram Plaza View, Three Bed rooms image 3
Presidential Suite Haram Plaza View, Three Bed rooms image 4
Presidential Suite Haram Plaza View, Three Bed rooms image 5
Presidential Suite Haram Plaza View, Three Bed rooms image 6
Presidential Suite Haram Plaza View, Three Bed rooms image 7
Presidential Suite Haram Plaza View, Three Bed rooms image 8
Presidential Suite Haram Plaza View, Three Bed rooms image 9
Presidential Suite Haram Plaza View, Three Bed rooms image 10
Presidential Suite Haram Plaza View, Three Bed rooms image 11
Presidential Suite Haram Plaza View, Three Bed rooms image 12
Presidential Suite Haram Plaza View, Three Bed rooms image 13
Presidential Suite Haram Plaza View, Three Bed rooms image 14
Presidential Suite Haram Plaza View, Three Bed rooms image 15
Presidential Suite Haram Plaza View, Three Bed rooms image 16
120 m²

Presidential Suite Haram Plaza View, Three Bed rooms

1 king bed

Family Suite , Two Bed Rooms image 1
Family Suite , Two Bed Rooms image 2
Family Suite , Two Bed Rooms image 3
Family Suite , Two Bed Rooms image 4
Family Suite , Two Bed Rooms image 5
Family Suite , Two Bed Rooms image 6
Family Suite , Two Bed Rooms image 7
Family Suite , Two Bed Rooms image 8
Family Suite , Two Bed Rooms image 9
Family Suite , Two Bed Rooms image 10
Family Suite , Two Bed Rooms image 11
Family Suite , Two Bed Rooms image 12
Family Suite , Two Bed Rooms image 13
Family Suite , Two Bed Rooms image 14
Family Suite , Two Bed Rooms image 15
90 m²

Family Suite , Two Bed Rooms

1 double bed or 1 double bed and 2 single beds or 2 single beds & 2 single beds & 1 sofa bed

Presidential Suite, Three Bed rooms image 1
Presidential Suite, Three Bed rooms image 2
Presidential Suite, Three Bed rooms image 3
Presidential Suite, Three Bed rooms image 4
Presidential Suite, Three Bed rooms image 5
Presidential Suite, Three Bed rooms image 6
Presidential Suite, Three Bed rooms image 7
Presidential Suite, Three Bed rooms image 8
Presidential Suite, Three Bed rooms image 9
Presidential Suite, Three Bed rooms image 10
Presidential Suite, Three Bed rooms image 11
120 m²

Presidential Suite, Three Bed rooms

1 king bed

Prestige Suite, 1 King Bed image 1
Prestige Suite, 1 King Bed image 2
Prestige Suite, 1 King Bed image 3
Prestige Suite, 1 King Bed image 4
Prestige Suite, 1 King Bed image 5
Prestige Suite, 1 King Bed image 6
Prestige Suite, 1 King Bed image 7
Prestige Suite, 1 King Bed image 8
Prestige Suite, 1 King Bed image 9
Prestige Suite, 1 King Bed image 10
Prestige Suite, 1 King Bed image 11
50 m²

Prestige Suite, 1 King Bed

1 king bed

Junior Suite Partial Haram Plaza view, 1 King B ed image 1
Junior Suite Partial Haram Plaza view, 1 King B ed image 2
Junior Suite Partial Haram Plaza view, 1 King B ed image 3
Junior Suite Partial Haram Plaza view, 1 King B ed image 4
Junior Suite Partial Haram Plaza view, 1 King B ed image 5
Junior Suite Partial Haram Plaza view, 1 King B ed image 6
Junior Suite Partial Haram Plaza view, 1 King B ed image 7
Junior Suite Partial Haram Plaza view, 1 King B ed image 8
Junior Suite Partial Haram Plaza view, 1 King B ed image 9
Junior Suite Partial Haram Plaza view, 1 King B ed image 10
Junior Suite Partial Haram Plaza view, 1 King B ed image 11
50 m²

Junior Suite Partial Haram Plaza view, 1 King B ed

1 king bed

Superior Room, 1 King Bed, Partial Haram Plaza view image 1
Superior Room, 1 King Bed, Partial Haram Plaza view image 2
Superior Room, 1 King Bed, Partial Haram Plaza view image 3
Superior Room, 1 King Bed, Partial Haram Plaza view image 4
Superior Room, 1 King Bed, Partial Haram Plaza view image 5
Superior Room, 1 King Bed, Partial Haram Plaza view image 6
Superior Room, 1 King Bed, Partial Haram Plaza view image 7
Superior Room, 1 King Bed, Partial Haram Plaza view image 8
Superior Room, 1 King Bed, Partial Haram Plaza view image 9
Superior Room, 1 King Bed, Partial Haram Plaza view image 10
33 m²

Superior Room, 1 King Bed, Partial Haram Plaza view

1 king bed

Classic Room King Bed image 1
Classic Room King Bed image 2
Classic Room King Bed image 3
Classic Room King Bed image 4
Classic Room King Bed image 5
Classic Room King Bed image 6
Classic Room King Bed image 7
Classic Room King Bed image 8
Classic Room King Bed image 9
Classic Room King Bed image 10
31 m²

Classic Room King Bed

1 king bed

Superior Room, Twin Bed, Partial Haram Plaza view image 1
Superior Room, Twin Bed, Partial Haram Plaza view image 2
Superior Room, Twin Bed, Partial Haram Plaza view image 3
Superior Room, Twin Bed, Partial Haram Plaza view image 4
Superior Room, Twin Bed, Partial Haram Plaza view image 5
Superior Room, Twin Bed, Partial Haram Plaza view image 6
Superior Room, Twin Bed, Partial Haram Plaza view image 7
Superior Room, Twin Bed, Partial Haram Plaza view image 8
Superior Room, Twin Bed, Partial Haram Plaza view image 9
33 m²

Superior Room, Twin Bed, Partial Haram Plaza view

2 single beds & 2 single beds

Prestige Suite, Twin Bed image 1
Prestige Suite, Twin Bed image 2
Prestige Suite, Twin Bed image 3
Prestige Suite, Twin Bed image 4
Prestige Suite, Twin Bed image 5
Prestige Suite, Twin Bed image 6
Prestige Suite, Twin Bed image 7
Prestige Suite, Twin Bed image 8
50 m²

Prestige Suite, Twin Bed

2 single beds

What other guests say about this hotel

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Where you'll be staying