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What to expect
Pros
- 👍Very good service from the staff
- 🏞️Beautiful views of the mountains and surrounding areas
- 😊Friendly and professional staff members
- 🍽️Delicious food options at the restaurant
- 🏊Lovely pool with stunning views over the valley
- 🎉Great indoor and outdoor playground facilities for children
- 🌄Scenic location with fresh air and peaceful atmosphere
- 🍴Variety of breakfast choices with good taste
- 🍹Nice cafe with incredible views
- 🌿Chill temperature and pleasant weather in the Tugu area
Cons
- 🛏️Some rooms need better cleaning and maintenance
- 🥘Inconsistency in food quality and service at the restaurant
- 📶Poor Wi-Fi connection in some areas of the hotel
- 🚪Room access issues like being locked out or malfunctioning key cards
- 🛋️Dated furniture and interior design in certain rooms
- 🚗Noise from the main road affecting the peace and quiet
- 🏊♂️Lack of towels or amenities at the swimming pool area
- 🍽️Limited or unsatisfactory breakfast options
- 🔌Lack of power outlets or charging facilities in convenient locations
- 🧼Hygiene issues like dirty bathrooms and dusty rooms
What this place has to offer
The 4-star The Grand Hill Resort-Hotel offers comfort and convenience whether you're on business or holiday in Puncak. The property offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the property's free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, 24-hour front desk, luggage storage. Designed for comfort, selected guestrooms offer balcony/terrace to ensure a restful night. Enjoy the children's playground, kids club, garden before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at The Grand Hill Resort-Hotel.
Where you'll be sleeping







Suite City View
1 king bed





Deluxe Twin Room with City View - with Balcony
2 single beds





Junior Suite with City View
2 single beds





Deluxe Twin Room with Pool View - No Balcony
2 single beds






Junior Suite with Mountain View - No Balcony
2 single beds





Deluxe Twin Room with Mountain View - No Balcony
2 single beds

Deluxe Twin Room with City View
2 single beds

Deluxe Twin Room with Mountain View
2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -5.47% over the period.
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