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7.6Rating
Very GoodRated by Guests
167Reviews
What to expect
Pros
- 🌟Friendliest staff and excellent customer service
- 🛏️Extremely comfortable beds and pillows
- 🍪Warm chocolate chip cookies as a nice touch
- 🏞️Great views of the Mohawk River
- 🎰Immaculate casino with a variety of slot machines
- 🍴Fantastic food options within the hotel
- 🍹Outdoor area for relaxation and socializing
- 🚗Convenient parking facilities
- 🌅Scenic riverfront location
- 🎤Live music entertainment on weekends
Cons
- 💤Hard beds and lack of mattress pads for comfort
- 🍳No complimentary breakfast offered
- 💸Overpriced services and underwhelming amenities
- 🔑Issues with door key card system
- ☕Absence of in-room coffee makers
- 🚪Entrance through a parking garage instead of a traditional lobby
- 🚿Shower water spills onto bathroom floor
- 🛎️Inconsistent room service and housekeeping
- 🛠️Maintenance delays and safety concerns
- 😕Unpleasant or unhelpful front desk interactions
What this place has to offer
Things to do and ways to relaxCasino, Fishing, Spa, Spa/sauna
Services and conveniencesElevator, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Where you'll be sleeping

28 m²
Standard King Room
1 king bed

34 m²
deluxe 2 double bed room
2 double beds

33 m²
2 queen bed room with river view
2 double beds or 2 queen beds

28 m²
2 Queen Bed Room
2 queen beds

34 m²
Deluxe King Room
1 king bed

33 m²
King Room with Harbor View
1 king bed

28 m²
King Room with Harbor View
1 king bed

28 m²
Standard Room, 2 Queen beds
2 queen beds

34 m²
Deluxe Twin Room

33 m²
River View Room-2 Queen Beds
2 queen beds
What other guests say about this hotel
Is this hotel improving or worsening?
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