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What to expect
Pros
- 🌟Exceptional staff friendliness and helpfulness
- 🏨Great hotel location for exploring the city
- 🍽️Convenient onsite restaurant and bar options
- 🛏️Comfortable beds for a good night's sleep
- 🕊️Quiet and peaceful ambiance
- 👍Accommodating and attentive staff
- 🍸Delicious drinks at the martini bar
- 🧳Convenient car service provided by the hotel
- 💧Filtered water and ice stations on each floor
- 🎉Charming hotel decor and ambiance
Cons
- ☕Lack of in-room coffee machine
- 🕯️Strong overpowering smell of perfumed candles in the foyer
- 🛁Small bathrooms with drainage issues
- 🧺Old and worn-out facilities in some areas
- 💰Expensive pricing, especially during peak season
- 🍔Low-quality food offerings at the hotel's restaurant
- 🔒Faulty bathroom door lock and lack of mirror outside the bathroom
- 🛋️Dark lobby and rooms, needing more lighting
- 🚗Issues with valet service and delays in retrieving vehicles
- 🏚️Dated and worn-down room interiors
What this place has to offer
The Lenox is conveniently located in the popular Back Bay area. The property offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the property are 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, room service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, carpeting, linens, towels, closet. Entertain yourself with the property's recreational facilities, including fitness center, massage. Convenience and comfort make The Lenox the perfect choice for your stay in Boston (MA).
Where you'll be sleeping







Superior King Room
1 king bed





Superior Queen Room with Two Queen Beds
2 queen beds





Classic Room
1 queen bed






Junior Suite
1 king bed






Executive Queen Room with Two Queen Beds
2 queen beds




Deluxe Room One King
1 king bed




Executive Room with One King
1 king bed

Back Bay Suite
1 king bed

Penthouse Suite
1 king bed

Junior Suite
1 king bed
What other guests say about this hotel
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