W Mexico City
8.8Rating
ExcellentRated by Guests
265Reviews
What to expect
Pros
- 👌Incredible service from staff like Giovanny Valdez
- 🏨Well-located hotel with friendly and accommodating staff
- 🍽️Great food and drinks at the rooftop restaurant
- 🧼Clean and modern guestrooms with spacious layout
- 🌆Perfect central location for exploring the city
- 🍹Phenomenal service at the bar with delicious drinks
- 🎉Attentive and caring staff making special occasions memorable
- 🎵Enjoyable ambience with live music and DJ at the bar
- 🍴Delicious food options and excellent variety at the breakfast buffet
- 🌟Cutting-edge city vibes matching the hotel's modern experience
Cons
- 🔇Loud music and party atmosphere in common areas
- 🚿Issues with hot water and maintenance in some rooms
- 💤Lack of soundproofing leading to disturbances in the rooms
- 💰No compensation for service interruptions like lack of hot water
- 🛏️Worn-down rooms not meeting the expected standards
- 🙅♂️Unpleasant experience with room availability and cleanliness
- 🛎️Issues with room readiness and management handling
- 🍔Low-quality in-room dining options like burgers
- 🗣️Communication and response issues with the hotel staff
- 💔Disappointing experience not meeting the advertised luxury standards
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Set in a prime location of Mexico City, W Mexico City puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, valet parking. Designed for comfort, selected guestrooms offer television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar to ensure a restful night. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at W Mexico City.
Where you'll be sleeping
121 m²
Extreme WOW, Penthouse, 1 King, City view, Top floor
1 king bed
36 m²
Fabulous, Guest room, 1 King, City view
1 king bed
63 m²
1 Bedroom Suite
63 m²
Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed
1 sofa bed and 1 king bed or 1 double bed
34 m²
Wonderful Room
1 king bed or 2 queen beds
Penthouse
1 king bed
36 m²
Spectacular, Guest room, 1 King, City view
1 king bed
36 m²
Fabulous, Guest room, 2 Queen, City view
2 queen beds
36 m²
Wonderful, Guest room, 1 King, City view
1 king bed
47 m²
Cool Corner, 1 Bedroom Suite, 1 King, City view, Corner room
1 king bed
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