W Philadelphia
7.3Rating
Very GoodRated by Guests
407Reviews
What to expect
Pros
- 🏖️Beautiful rooftop pool with a great view
- 🛏️Comfortable beds and clean rooms
- 👍Friendly and helpful staff members
- 🍸Nice bar and lounge area with a good ambiance
- 🏠Excellent central location for exploring the city
- 👩🍳Delicious breakfast and food options
- 🛎️Efficient check-in process with accommodating staff
- 🌆Great views of the city from high floors
- 🎉Modern and stylish decor throughout the hotel
- 🏊Heated rooftop pool, perfect for relaxation
Cons
- 🔐Issues with room keys and access to the room
- 💡Dim lighting in rooms, making it difficult for tasks
- 🚗Expensive valet parking fees
- 🛏️Rooms designed with dark colors, affecting visibility
- 🍽️Room service errors and high service charges
- 🔊Noise disturbances in the lobby and hallways
- 💸Overcharging and billing issues encountered
- 🚪Room layout and design issues, like sharp edges and inconvenient setups
- 🚙Long wait times and inefficiencies in valet parking services
- 🙅♂️Poor customer service experiences and untrained staff
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Massage, On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
139 m²
Mega, Suite, 1 King, City view
1 king bed
77 m²
Fantastic, Suite, 1 King, City view
1 king bed
37 m²
Fabulous, Larger Guest room, 1 King, City view
1 king bed
74 m²
Studio Suite, 1 King, City view
1 king bed
37 m²
Spectacular, Larger Guest room, 2 Queen, City view
2 queen beds
37 m²
Spectacular, Larger Guest room, 1 King, City view
1 king bed
67 m²
Marvelous, Suite, 1 King, City view
1 king bed
37 m²
Cool Corner, Guest room, 1 King, City view, Corner room
1 king bed
WOW, Larger Suite, 1 King, City view
1 king bed
EWOW, Larger Suite, 1 King, City view, Balcony
1 king bed
What other guests say about this hotel
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