Pestana Amsterdam Riverside
8.3Rating
ExcellentRated by Guests
622Reviews
What to expect
Pros
- 🍬Complimentary sweets and Prosecco in reception
- 🏋️Decent spa and gym facilities
- 🚲Bike hire available
- 🛌Comfortable beds
- 🏞️Lovely location overlooking the Amstel River
- 🤝Friendly and attentive staff
- 🍳Delicious and varied breakfast options
- 🧘Relaxing spa and pool area
- 🎂Special birthday surprises for guests
- 👍Excellent customer service and attention to detail
Cons
- 🌧️Poor handling of guests' room readiness during check-in
- 💸Unexpected additional charges and lack of communication
- 🌡️Inadequate cooling in rooms during hot weather
- 🚪Issues with room key access and security deposit handling
- 🍕Limited and overpriced room service menu
- 🗺️Lack of local area knowledge from front desk staff
- 🛏️Uncomfortable pillows and bedding
- 🔒Difficulty in getting deposit back from the hotel
- 🕰️Check-in delays and unpreparedness for early arrivals
- 🎉Inconsistencies in service quality and staff professionalism
What this place has to offer
Things to do and ways to relaxFitness center, Hammam, Massage, Spa, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Portuguese, Dutch
Stop at Pestana Amsterdam Riverside to discover the wonders of Amsterdam. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Pestana Amsterdam Riverside. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, carpeting, clothes rack, linens, slippers. The property offers various recreational opportunities. Pestana Amsterdam Riverside combines warm hospitality with a lovely ambiance to make your stay in Amsterdam unforgettable.
Where you'll be sleeping
39 m²
Suite Mezzanine
1 king bed & 1 sofa bed
26 m²
Executive Room with River View
1 queen bed
33 m²
Premium Studio
1 sofa bed and 1 king bed
36 m²
Junior Suite
1 king bed
26 m²
Studio
1 king bed
25 m²
Executive Terrace
1 king bed
25 m²
Executive Room
1 king bed or 2 single beds
58 m²
Clock Tower Suite
1 queen bed
24 m²
Premium Deluxe Room
1 king bed
25 m²
Executive Double Room
1 queen bed or 2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.