Grand Hotel Excelsior
7.5Rating
Very GoodRated by Guests
238Reviews
What to expect
Pros
- 🌟Great staff providing excellent service
- 🍳Delicious and varied breakfast options
- 🏊Magnificent rooftop pool with stunning views
- 🛏️Spacious and comfortable rooms with modern amenities
- 👩🍳Helpful and accommodating staff, especially at the reception
- 🚗Convenient and ample parking available
- 🌄Elevated location providing peaceful and quiet surroundings
- 🍹Great bar service by the pool
- 👗Classic and elegant decor with prestigious furnishings
- 🎨Historic building maintaining its charm with artistic pieces
Cons
- 🛋️Outdated furniture and decor in need of renovation
- 🥐Low-quality and limited breakfast options
- 🦗Lack of cleanliness in common areas and rooms
- ❄️Inadequate or malfunctioning air conditioning systems
- 🕸️Presence of cobwebs and lack of maintenance in certain areas
- 🚿Issues with bathroom cleanliness and amenities
- 🍽️Disappointing dining experience with low-quality food
- 🍹Limited or poor bar service and beverage options
- 👎Inconsistent room quality and maintenance standards
- 🛎️Unfriendly or unhelpful reception staff interactions
What this place has to offer
Things to do and ways to relaxBilliards, Golf course [on-site], Hiking, Massage, Pool with view, Sauna, Table tennis, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Italian
Grand Hotel Excelsior is a popular choice amongst travelers in Chianciano Terme, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's 24-hour room service, Wi-Fi in public areas, car park, room service, family room. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless, air conditioning, heating, wake-up service. Take a break from a long day and make use of sauna, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Hotel Excelsior.
Where you'll be sleeping
45 m²
Junior Suite
1 double bed
22 m²
Basic Double or Twin Room
1 queen bed or 2 single beds
24 m²
Comfort Double or Twin Room
1 queen bed or 2 single beds
28 m²
Triple
1 double bed
55 m²
Family Room (2 Adults + 2 Children)
2 single beds and 1 queen bed
35 m²
Deluxe Double Room
1 king bed
30 m²
Comfort Triple Room
1 queen bed and 1 single bed
28 m²
Quadruple
1 sofa bed and 1 double bed
22 m²
Double Basic
1 double bed
24 m²
Double Comfort
1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.